My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 698 courses and diplomas
Classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
Virtual classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
Virtual classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Self-study
Passenger Ground Services
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Passenger Ground Services for the Leadership & Management Training Program
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Passenger Ground Services with Amadeus Altéa DCS
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Classroom
Passenger Handling Supervision
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Interline Accounting and Control
Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.
- Español
- English
Virtual classroom
Passenger Interline Accounting and Control
Learn how to maximize the revenue potential of your airline’s interline agreements and gain efficiency in the settlement by avoiding rejections.
Classroom
Passenger Processing Design and Implementation
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations
Classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Virtual classroom
Passenger Proration - Advanced
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
Classroom
Passenger Proration - Fundamentals
Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.
Virtual classroom
Passenger Proration - Fundamentals
Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.
Classroom
Performance-Based Navigation (PBN) I
Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design.
Classroom
Performance-Based Navigation (PBN) II
Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators.
Classroom
Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator.
Classroom
Perishable Cargo Logistics Management
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization
Virtual classroom
Perishable Cargo Logistics Management
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization
Virtual classroom
Perishable Cargo Transportation
Gain the knowledge required to ship perishable cargo safely complying with industry standards meanwhile identifying interesting business development opportunities for your company.
- Español
- English
Classroom
Perishable Cargo Transportation
Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards.
- English
- Español
- 中文
Diploma
Pharmaceutical Air Cargo Transport Handling Diploma
Preparing you with the regulatory and operational foundations you need to start handling temperature-controlled shipments and show you how to build specialized pharmaceutical services into your daily operations.
