My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 724 courses and diplomas
Classroom
Aviation Security Train the Trainer
Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class.
- English
- Italiano
Diploma
Aviation Sustainability Champion Diploma
A blend of courses to help you start on your road to environmental sustainability and gain a full understanding of the challenges that aviation is facing, ranging from carbon emissions, human and wildlife trafficking, including the public perception of aviation and greenwashing.
Diploma
Aviation Sustainability Practitioner Diploma
Learn through a hands-on course how to design a sustainability strategy, explore more about environmental management systems, and gain a good understanding of how carbon markets work, all of which are key elements in reducing a company's environmental impact.
Classroom
Aviation System Block Upgrades (ASBUs) Implementation
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR.
Classroom
Aviation Systems and Accountable Management - University of St. Gallen
An overview of the air transportation system, illustrating the interdependence between its key stakeholders: airlines, airports, service providers, civil aviation authorities and the ecosystem’s supply chain.
Classroom
AVSEC Background Vetting and Insider Threat Mitigation
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company.
Virtual classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
E-LEARNING
Basic Airside Safety
An interactive, flexible and cost-effective way to learn about implementing best practices in airside safety.
Classroom
Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Classroom
Benchmarking and Best Practices for Air Navigation Service Providers
Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.
E-LEARNING
BSP Agent Billing Reports and Procedures
Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.
E-LEARNING
BSP Agent Remittance Procedures
Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.
Virtual classroom
BSP and BSPLink Workshop for Travel Agents
Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Classroom
BSP and BSPLink Training for Travel Agents
Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Virtual classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
E-LEARNING
BSP Essentials for Travel Agents
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
E-LEARNING
BSP Standard Documents and Procedures
Minimize costs by understanding ticketing authority, traffic documents, virtual MPDs, refunds, document inquiries, and credit card payments in the IATA BSP system.
Virtual classroom
Building an Effective Business Case in Aviation
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
Classroom
Building an Effective Business Case in Aviation
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
