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Focus on what matters most to you

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Study on your own, or with the help of an instructor

Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.

Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.

Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 728 courses and diplomas

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Aviation Security Operations Diploma

Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.

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Aviation Security Response to Disruption and Contingency Arrangements

This course will enhance your readiness as an industry practitioner to respond to civil unrest or natural disasters, in the context of business continuity.

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Aviation Security Train the Trainer

Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class.

  • English
  • Italiano
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Aviation Security Train the Trainer

Enhance your skills as a trainer with the latest teaching methods in aviation security with this hands-on course that focuses on both training and security.

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Aviation Sustainability Champion Diploma

A blend of courses to help you start on your road to environmental sustainability and gain a full understanding of the challenges that aviation is facing, ranging from carbon emissions, human and wildlife trafficking, including the public perception of aviation and greenwashing.

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Aviation Sustainability Practitioner Diploma

Learn through a hands-on course how to design a sustainability strategy, explore more about environmental management systems, and gain a good understanding of how carbon markets work, all of which are key elements in reducing a company's environmental impact.

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Aviation System Block Upgrades (ASBUs) Implementation

Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR.

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Aviation Systems and Accountable Management - University of St. Gallen

An overview of the air transportation system, illustrating the interdependence between its key stakeholders: airlines, airports, service providers, civil aviation authorities and the ecosystem’s supply chain.

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Baggage Claims and Proration

Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.

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Baggage Claims and Proration

Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.

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Baggage Handling Services and Systems

Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.

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Baggage Handling Services and Systems

Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.

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Basic Airside Safety

An interactive, flexible and cost-effective way to learn about implementing best practices in airside safety.

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Behavioral Analysis and Predictive Screening Strategies

Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.

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Benchmarking and Best Practices for Air Navigation Service Providers

Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.

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BSP Agent Billing Reports and Procedures

Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.

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BSP Agent Remittance Procedures

Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.

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BSP and BSPLink Workshop for Travel Agents

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Training for Travel Agents

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Workshop for Airlines

Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Workshop for Airlines

Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP Essentials for Travel Agents

Improve your understanding of settlement services and financial transactions between travel agents and airlines.

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BSP Standard Documents and Procedures

Minimize costs by understanding ticketing authority, traffic documents, virtual MPDs, refunds, document inquiries, and credit card payments in the IATA BSP system.