My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 108 courses and diplomas
Classroom
SGHA-SLA and Effective Negotiation Behaviors
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
Virtual classroom
SGHA and SLA Essentials
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Classroom
Tax Planning and Compliance for International Airline Professionals
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members.
Virtual classroom
Tax Planning and Compliance for International Airline Professionals
This course offers you the combined topics and knowledge of IATA’s courses on indirect tax, direct tax, and the tax treatment of flight and cabin crew members.
Classroom
Train the Trainer
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.
- Español
- English
- Français
Virtual classroom
Train the Trainer
Build on your existing instructional skills, giving you opportunities to evaluate and improve the way you design, conduct, and evaluate a training event
- Español
- English
- Français
Virtual classroom
Training Needs Assessment
Learn how to execute an effective training needs assessment so that you can respond more effectively to performance improvement interventions.
- English
- Español
Classroom
Training Needs Assessment
Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.
- English
- Español
