My Training Account
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.
Found 103 courses and diplomas
Classroom
Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Virtual classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Classroom
Digital Identity and Biometrics Fundamentals
Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Virtual classroom
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
E-LEARNING
Global Reporting Format (GRF) for Runway Surface Conditions - Air Navigation Service Providers
Get to know the fundamental changes in the new reporting system related to the introduction of Runway Condition Code (RWYCC).
Diploma
Ground Operations Diploma
Advance your career in ground handling with the IATA Ground Operations Diploma. Gain practical skills in managing airside and landside operations, station performance, safety, and service quality.
Self-study
Ground Operations Management with AHM
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
Self-study
Ground Operations Management with AHM for the Leadership & Management Training Program
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
E-LEARNING
Human Factors for Ground Operations - Fundamentals
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Classroom
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Virtual classroom
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Classroom
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Virtual classroom
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Classroom
Implementing Baggage Tracking through RFID and XML Messaging
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging
Classroom
ISAGO for Auditors
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
Virtual classroom
ISAGO for Auditors
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices.
