Airport Planning, Operations and Management courses

Classroom

Cargo Business Development for Airports (classroom)

This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.

Virtual classroom

Cargo Business Development for Airports (LIVE virtual classroom)

Craft new ideas and attract new cargo business for any airport at the same time developing your cargo business network.

Classroom

Cargo Operations Oversight for Airports (classroom)

Stay on top of the latest regulatory changes in the air cargo industry to provide a sufficient air cargo operational oversight at your airport

Classroom

Competency-Based Training for Dangerous Goods Inspectors (classroom)

Providing you with the knowledge, skills and tools necessary to effectively validate and approve training systems, processes, procedures, course materials and content in accordance with the CBTA approach.

Virtual classroom

Competency-Based Training for Dangerous Goods Inspectors (LIVE virtual classroom)

Providing you with the knowledge, skills and tools necessary to effectively validate and approve training systems, processes, procedures, course materials and content in accordance with the CBTA approach.

Classroom

Crisis Communications and Media Response for Airport and Station Managers (classroom)

Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.

Virtual classroom

Crisis Communications and Media Response for Airport and Station Managers (LIVE virtual classroom)

Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.

Classroom

Emergency Planning and Response for Airports and GSPs (classroom)

Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.

Virtual classroom

Emergency Response Fundamentals for Airports and GSPs (LIVE virtual classroom)

Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.

Virtual classroom

Enhancing Customer Experience Through Data and Insights (LIVE virtual classroom)

An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty

Classroom

Enhancing Customer Experience Through Data and Insights (classroom)

An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty

Virtual classroom

Evolving Digital Risks Information and Communications Age (LIVE virtual classroom)

You will develop a greater understanding of potential ways in which your staff and organization may be exposed to, or exploited by, new digital threats.

Diploma

Ground Operations Diploma

Gain management and operational knowledge about efficient ground operations for airlines and GSPs.

E-LEARNING

Human Factors for Ground Operations - Fundamentals (e-learning)

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

Diploma

IATA - University of St Gallen Diploma of Advanced Studies (DAS) in Global Air Transport Management

The diploma encompasses 12 courses, which will enable you to explore and analyze topics in-depth, ranging from aviation systems and revenue management to sustainability and change management.

Virtual classroom

IEnvA Assessor Training (LIVE virtual classroom)

Classroom

Implementing Baggage Tracking through RFID and XML Messaging (classroom)

Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging

Virtual classroom

Managing Green Airports (LIVE virtual classroom)

This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.

Classroom

Managing Green Airports (classroom)

This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.

Classroom

NOTAM Origination for Airports (classroom)

Providing the necessary understanding of AIS and the detailed knowledge needed to take the role of NOTAM initiator, effectively and safely, meeting the expectations of regulators

Virtual classroom

NOTAM Origination for Airports (LIVE Virtual Classroom)

Providing the necessary understanding of AIS and the detailed knowledge needed to take the role of NOTAM initiator, effectively and safely, meeting the expectations of regulators

Classroom

One ID: Digital Identity and Biometrics Fundamentals (classroom)

Learn about the main models, forms and features of digital identity and biometrics that are essential for implementing One ID solutions

Diploma

Passenger Experience Excellence Diploma

Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.

Classroom

Passenger Experience Service Design - Advanced (classroom)

Gain a deeper insight on how to use service design thinking as a methodology to empathize with passengers and ensure passenger satisfaction across the whole experience.