IATA's ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Found 76 courses and diplomas
SGHA-SLA and Effective Negotiation Behaviors
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
Station Management and Ground Handling Supervision
Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp.
Station Operations Control
Learn operational aspects to perform quick turnarounds and minimize delays.
Travel Document and Entry Requirement Checks
Learn the skills and tools used to identify forged documents and potentially disruptive passengers