My Training Account
IATA's ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Found 69 courses and diplomas
Classroom
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Virtual classroom
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Diploma
Advanced Airport Operations Diploma
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.
Classroom
Aircraft De-icing Operations Management
Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.
E-LEARNING
Aircraft Marshalling and Ramp Hand Signals
Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the AHM and IATA IGOM
Classroom
Aircraft Recovery
Identify potential issues in aircraft recovery when removing immobilized or disabled aircraft in a timely manner.
Classroom
Aircraft Turnaround Coordination and Loading Supervision
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.
Virtual classroom
Aircraft Turnaround Coordination and Loading Supervision
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.
Classroom
Aircraft Weight and Balance
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
Diploma
Airline Operations Diploma
Become a leader in airline and ground operations with the IATA Airline Operations Diploma. Gain expertise in flight operations, emergency response, and contract management through hands-on training and simulation.
Diploma
Airline Quality Management Diploma
Master Quality Management in airlines with the IATA Diploma in Airline Quality Management. Learn to design, implement, and audit effective QMS to ensure compliance and drive continuous improvement.
E-LEARNING
Airport Emergency Response Awareness
As a member of the “airport community” understand the main components of an Emergency Response and illustrates how its challenges can be coped with
Self-study
Airport Ramp Services for the Leadership & Management Training Program with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Self-study
Airport Ramp Services with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Diploma
Airport Strategic Management Diploma
Advance your career with the IATA Airport Strategic Management Diploma. Develop strategic, operational, and business skills to lead sustainable airport growth and manage complex airport operations.
Diploma
Airside Operations Excellence Diploma
Excel in airside operations with the IATA Airside Operations Excellence Diploma. Gain hands-on skills in ramp handling, safety, team leadership, and operational efficiency to lead in ground operations.
Virtual classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
Classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
Diploma
Aviation Security Management Diploma
Learn how to apply security measures in response to dynamic security demands.Validate your expertise as an AVSEC Manager with this industry-recognized diploma. Learn to manage teams, resources, and security measures in line with evolving aviation security standards.
Diploma
Aviation Security Operations Diploma
Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.
Virtual classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
