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Protecting the Air Transport Industry Against Financial Losses

Fraud continues to evolve across payments, loyalty programs, digital identities, and emerging technologies. Through collaboration, intelligence sharing, industry standards, and innovation, IATA helps airlines and industry partners strengthen their defenses and reduce exposure to fraud.

Whether you're looking for industry insights, working groups, fraud intelligence solutions, or best practices, access resources that support a safer aviation ecosystem.

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Why Fraud Prevention Matters

 

  • Revenue loss from payment fraud
  • Customer trust and brand reputation
  • Loyalty program abuse
  • Operational disruption
  • Compliance and regulatory risk
  • Organized criminal activity
  • and more…

Join the industry's efforts to reduce fraud and strengthen trust across global aviation. Contact us: ifp@iata.org

Airlines

Stay informed about emerging fraud trends, threats, and industry developments impacting airlines and travel stakeholders. Access practical guidance, industry knowledge, and networking opportunities to strengthen your fraud prevention capabilities. 

IATA Events & Workshops

 

Industry Fraud Prevention Groups

 

Interested to join? Contact us: ifp@iata.org 

Awareness and Education

 

White papers

  • Airline Payment Framework (2026): 
  1. Management Foundation (pdf) - explains how payment sits at the intersection of commercial performance, financial discipline, technology readiness, and customer experience. 
  2. Monitoring and KPI Pack (pdf) - explains why monitoring matters and how it closes the loop between strategy, policy, and execution.
  3. Airline Payment Channel Policy Playbook (pdf) - explains  policy choices in the main    payment channels, the trade-offs those choices create, and the governance logic that can    keep channel policy aligned with enterprise payment strategy.
  4. Annex Pack (pdf) - provides the operational, technical, evidential, and terminology depth that payment specialists need.

  • Fraud in the Airline Industry: 
  1. Why Carriers Need to Think of Themselves as Crimefighters (2020) (pdf)

 

Training

Best practices

Providers

Fraud prevention is a collective effort. Technology providers play a critical role in helping airlines identify and prevent fraud through innovative solutions and industry collaboration. IATA brings together airlines, payment providers, technology partners, travel sellers, and law enforcement agencies to share knowledge and coordinate responses to emerging threats.

Fraud Prevention Strategic Partnerships Program

 

The Fraud Prevention Strategic Partnerships Program provides participating organizations with exclusive access to industry intelligence, expert engagement opportunities, collaborative initiatives, and forums focused on addressing current and emerging fraud threats. Strategic Partners gain a deeper understanding of airline priorities, fraud trends, evolving threat landscapes, and leading prevention approaches while strengthening their visibility and engagement within the global aviation community.

Join this program and benefit from exclusive opportunities to access, collaborate, influence industry initiatives, and strengthen your visibility within the airline fraud prevention community via:

  • Exclusive webinar opportunities with airline audiences
  • Participation in IATA Fraud Prevention Working Groups
  • Participation in the co-creation of Industry Guidance, Best Practices and Thought Leadership materials
  • Sponsorship eligibility for IATA fraud prevention-related events and activities

> Learn more about the IATA Fraud Prevention Strategic Partnerships Program

Related Strategic Partnerships Areas

 

Agents

Travel agents play an important role in protecting the travel ecosystem from fraud. Through accreditation standards, financial controls, payment risk management, fraud awareness initiatives, and educational resources, IATA helps agencies strengthen compliance, reduce fraud exposure, and maintain trusted relationships with airlines and travelers.

Accreditation and Compliance

 

Payment Risk Management and Controls

 

BSP Manual for Agents includes: 

  • Customer Card Transaction (Ch. 8)
  • Financial Security Processes (Ch. 15)

Training

 

Fraud Awareness

 

 

Solutions

  • Perseuss: The fraud intelligence-sharing platform for airlines and travel merchants who enables secure sharing offraud data, helping participants identify suspicious activity and detect fraud patterns across industries and regions.
  • Aviation Financial Services: Facilitate your financial processes and foster profitability .
  • Industry Payments: Find cost balance while create and retain value in payment.
  • IATA Payment Services: Take control of travel industry payment and optimize profitability.
  • IATA Pay: The alternative method for travelers to pay for air tickets purchased online by directly debiting their bank account.
  • IATA Financial Gateway (IFG): The consolidated payment optimization and orchestration solution that enables a unique payment experience across the entire value chain.

Community and Knowledge Sharing