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Developing professionals for tomorrow's air transport industry
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Found 619 courses and diplomas
Classroom
Quality Management (QMS) for Airlines
This course provides an introduction to QMS components and objectives that you can establish within your operations.
Virtual classroom
Quality Management (QMS) for Airlines
This course provides an introduction to QMS components and objectives that you can establish within your operations.
Diploma
Quality Management for Civil Aviation Authorities and Air Navigation Service Providers Diploma
Gain the necessary knowledge and skills needed to implement a quality management system in your organization.
Classroom
Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers
Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.
E-LEARNING
Quality Management Systems (QMS) Fundamentals
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS).
Virtual classroom
Ramp Incident / Accident Investigation
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Classroom
Ramp Incident / Accident Investigation
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Classroom
Re-imagining Passenger Experience Through Design Thinking
An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers
Virtual classroom
Passenger Experience Service Design Fundamentals
Understand the design thinking process and show you how to apply "human-centered design" techniques in combination with analytical research of customers
Virtual classroom
Repricing Exchanges and Reissues
Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.
Classroom
Repricing Exchanges and Reissues
Learn how to apply correct ticketing rules and perform complex transactions such as revalidating, exchanging or reissuing tickets without errors.
Diploma
Revenue Accounting and Control Diploma - Passenger Stream
Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.
Classroom
Revenue Management and Pricing with simulation
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator.
Virtual classroom
Revenue Management and Pricing with Simulation
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice
