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Found 488 courses and diplomas

Safety Management Systems (SMS) for Airports (Classroom, 5 days)

Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations.

  • English
  • Course

Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)

This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO.

  • English
  • Español
  • Français
  • Course

Safety Management Systems (SMS) for Civil Aviation - University of Geneva

Take on board the key safety management principles, and those of accident prevention and related human factors.

  • English
  • Course

Safety Management Systems (SMS) for Maintenance and Repair Operations (LIVE virtual classroom)

This course reflects the progress on Safety Management System (SMS) practical knowledge as well as conceptual thinking since 2006, both resulting from shared industry experiences.

  • English
  • Course

Safety Management Systems Fundamentals - eLearning

This course will help participants and organizations understand the function, role and importance of developing and implementing a Safety Management System (SMS).

  • English
  • Course

Safety Performance Indicators (LIVE virtual classroom)

Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets .

  • English
  • Course

Safety Risk Management (LIVE virtual classroom)

Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

  • English
  • Course

Sales Accounting and Control (Classroom, 5 days)

Achieve maximum accuracy in your passenger sales accounting activities.

  • English
  • Course

Security Audit and Quality Control (Classroom, 5 days)

Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments.

  • English
  • Course

Security Checkpoint Management (Classroom, 5 days)

Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations.

  • English
  • Course

Security Financial Planning and Optimization (Classroom, 3 days)

Plan your organization’s finances to maintain compliance and high standards to address new security regulations and effectively optimize your security and protection costs.

  • English
  • Course

Security Management System - SeMS Competency Test

The SeMS Competency Test is an industry benchmark of Security Management System (SeMS) knowledge.

  • English
  • Course

Security Management Systems - SeMS (Classroom, 5 days)

Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.

  • English
  • Español
  • Course

Security Risk and Crisis Management (Classroom, 5 days)

Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Galileo (SMART Galileo)

The Galileo SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Sabre (SMART Sabre)

The Sabre SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Amadeus (SMART Amadeus)

The Amadeus SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling International Rail Transportation

This course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys.

  • English
  • Course

Serving the Travel Customer

Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.

  • English
  • Course

SGHA for Line Maintenance (Classroom, 3 days)

Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.

  • English
  • Course

SGHA Version 2018 & SLA Refresher (Classroom, 2 days)

Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template

  • English
  • Course

SGHA-SLA and Effective Negotiation Behaviors (Classroom)

Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.

  • English
  • Course

Shipping Lithium Batteries by Air (Classroom, 2 days)

Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).

  • English
  • Español
  • Français
  • 中文
  • Course

Social Media Strategy for the Travel Industry - eLearning

Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.

  • English
  • Course