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Found 657 courses and diplomas
Diversity and Inclusion
Understand the importance of diversity and inclusion and the economic and intangible benefits of an inclusive corporate culture
Data Science for Decision Making in Aviation
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting
Airport Total Quality Management and Customer Service
Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
Digital Identity and Biometrics Fundamentals
Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Introduction to Risk-Based IOSA
Introducing the main features of the risk-based IOSA (RBI) program, which aims to enhance the safety and quality of airline operations.
Distribution and Airline Retailing with NDC
Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.
Passenger Fares and Ticketing - Advanced
Learn how to price complexed itineraries with surface sectors and how to determine different types of combinations: single vs. multiple pricing units with possible end-on and side-trips.
Aviation System Block Upgrades (ASBUs) Implementation
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR.
Lean Six Sigma in Aviation
IATA’s Lean Six Sigma in Aviation course teaches lean methodology, tools for supporting improvement projects, and the application of Lean Six Sigma.
Leading During Turbulent Times - How to Lead and Achieve Results
Focusing on crisis and change management learn to navigate during turbulence, providing you with tools to adapt to change
Revenue Management for Practitioners with Simulation
Gain a competitive advantage with this advanced course on airline revenue management (RM) concepts, and validate your learning using our sophisticated airline management revenue simulator.
Fundamentals of Tourism: Industry Overview and the Role of Aviation
Discover how aviation drives tourism in IATA’s 4-day course—ideal for tourism professionals and government stakeholders.
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
Airport Slot Coordination: Policy and Regulation
Develop a better and balanced understanding of the challenges that the aviation industry faces as a result of insufficient airport infrastructure across all regions of the world.
