Training

Virtual classroom

Airline Customer Service Strategy and Management

Classroom

Airline Distribution Strategies and e-Commerce

Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.

Virtual classroom

Airline Financial Management

IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers

Classroom

Airline Financial Management

Identify key elements in analyzing the financial performance of your airline.

Classroom

Airline Industry Data Model (AIDM) Methodology and Tool

Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology

Virtual classroom

Airline Industry Data Model (AIDM) Methodology and Tool

Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.

Virtual classroom

Airline Leading Practices and Cost Reduction Strategies

learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.

Classroom

Airline Leading Practices and Cost Reduction Strategies

Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.

Diploma

Airline Management Diploma

Master airline management with the IATA Airline Management Diploma. Gain strategic skills, hands-on simulation experience, and expertise in operations, planning, and decision-making for a dynamic aviation career.

Self-study

Airline Marketing

Stay ahead of the competition by understanding and applying sound marketing principles.

Classroom

Airline Marketing

Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels.

Self-study

Airline Marketing for the Leadership & Management Training Program

Stay ahead of the competition by understanding and applying sound marketing principles.

Diploma

Airline Operations Diploma

Become a leader in airline and ground operations with the IATA Airline Operations Diploma. Gain expertise in flight operations, emergency response, and contract management through hands-on training and simulation.

Diploma

Airline Quality Management Diploma

Master Quality Management in airlines with the IATA Diploma in Airline Quality Management. Learn to design, implement, and audit effective QMS to ensure compliance and drive continuous improvement.

Self-study

Airline Revenue Management

Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.