My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 679 courses and diplomas
Virtual classroom
Cargo Accident Investigation and Prevention (virtual classroom)
Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.
Classroom
Cargo Airline Customer Service (classroom)
An introduction to the fundamental elements of customer service and how they can be applied in any organization
Virtual classroom
Cargo Business Development for Airports (LIVE virtual classroom)
Craft new ideas and attract new cargo business for any airport at the same time developing your cargo business network.
Classroom
Cargo Business Development for Airports (classroom)
This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.
Virtual classroom
Cargo Business Foundation (LIVE virtual classroom)
Explore air cargo strategies, sales, market and competitor analysis especially in demanding times and help your company to tackle the current challenges
Classroom
Cargo Business Intelligence (BI) and Competition Analysis (classroom)
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share
Classroom
Cargo Business Strategy and Planning Management (classroom)
Learn new managerial perspectives including strategic pillars, business strategies and plans with accuracy, while working towards a common strategic goal.
Virtual classroom
Cargo Claims and Complaint Handling (LIVE virtual classroom)
Providing the current crucial legal aspects of the carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Classroom
Cargo Claims and Complaint Handling (classroom)
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Partner-taught or self-study
Cargo Introductory Course (partner-taught or self-study)
Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
