My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 660 courses and diplomas
Virtual classroom
Train the Trainer
Build on your existing instructional skills, giving you opportunities to evaluate and improve the way you design, conduct, and evaluate a training event
- Español
- English
- Français
Classroom
Train the Trainer
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.
- Español
- English
- Français
Virtual classroom
Training Needs Assessment
Learn how to execute an effective training needs assessment so that you can respond more effectively to performance improvement interventions.
- English
- Español
Classroom
Training Needs Assessment
Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.
- English
- Español
E-LEARNING
Travel Agency Fees: A Professional Approach
Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.
Diploma
Travel and Tourism Consultant Diploma (self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Self-study
Travel and Tourism Consultant for the Leadership & Management Training Program
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
Diploma
Travel Operations Diploma (self-study)
This diploma provides an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advice on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase customer base and retain customer loyalty.
Virtual classroom
State Safety Program (SSP) Implementation
Develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs)
