My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 673 courses and diplomas
Virtual classroom
Baggage Handling Services and Systems (LIVE virtual classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Classroom
Baggage Handling Services and Systems (classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
E-LEARNING
Basic Airside Safety (e-learning)
An interactive, flexible and cost-effective way to learn about implementing best practices in airside safety.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies (LIVE virtual Classroom)
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Classroom
Behavioral Analysis and Predictive Screening Strategies (classroom)
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Classroom
Benchmarking and Best Practices for Air Navigation Service Providers (classroom)
Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.
E-LEARNING
BSP Agent Billing Reports and Procedures (e-learning)
Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.
E-LEARNING
BSP Agent Remittance Procedures (e-learning)
Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.
Virtual classroom
BSP and BSPLink Workshop for Airlines (LIVE virtual classroom)
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Classroom
BSP and BSPLink Workshop for Airlines (classroom)
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
