My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, ACCET accredited, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 674 courses and diplomas
Classroom
AVSEC Background Vetting and Insider Threat Mitigation (classroom)
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company.
Virtual classroom
Baggage Claims and Proration (LIVE virtual classroom)
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration (classroom)
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Virtual classroom
Baggage Handling Services and Systems (LIVE virtual classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Classroom
Baggage Handling Services and Systems (classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
E-LEARNING
Basic Airside Safety (e-learning)
An interactive, flexible and cost-effective way to learn about implementing best practices in airside safety.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies (LIVE virtual Classroom)
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Classroom
Behavioral Analysis and Predictive Screening Strategies (classroom)
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Classroom
Benchmarking and Best Practices for Air Navigation Service Providers (classroom)
Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.
E-LEARNING
BSP Agent Billing Reports and Procedures (e-learning)
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.
