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IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.

Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 727 courses and diplomas

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Benchmarking and Best Practices for Air Navigation Service Providers

Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.

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BSP Agent Billing Reports and Procedures

Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.

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BSP Agent Remittance Procedures

Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.

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BSP and BSPLink Workshop for Travel Agents

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Training for Travel Agents

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Workshop for Airlines

Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP and BSPLink Workshop for Airlines

Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

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BSP Essentials for Travel Agents

Improve your understanding of settlement services and financial transactions between travel agents and airlines.

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BSP Standard Documents and Procedures

Minimize costs by understanding ticketing authority, traffic documents, virtual MPDs, refunds, document inquiries, and credit card payments in the IATA BSP system.

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Building an Effective Business Case in Aviation

Learn the fundamental concepts and most valuable strategies for creating a successful business case.