These topics and more are covered in greater detail in the following traditional classroom course:

About

Gain the essential knowledge required to become a lead auditor by further developing your audit management and team leadership skills. Over 3 days through a combination of interactive instructor-led sessions, exercises and case studies, you will refine your skills in planning, managing and conducting audits in the aviation industry. Through different activities, you will consolidate your competences to lead audit activities, including how to conduct professional opening and closing meetings, how to manage conflicts, and ways in which you can verify the effectiveness of corrective actions.

Course code: TALP-57-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• Each day of the course will include live interactive virtual classroom sessions requiring your participation, multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
• Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

• Participants should have prior knowledge of auditing and have auditing experience
• Recommended level is Advanced
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of our 3 virtual venues:

• Virtual Session Americas (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 8 pm (UTC-5)
  e.g. Seattle 07:00-17:00, Lima 09:00-19:00, Montreal 10:00-20:00, Buenos Aires 11:00-21:00, London 15:00-01:00
• Virtual Session Asia (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 7 pm (UTC+8)
  e.g. Dubai 06:00-15:00, New Delhi 07:30-16:30, Beijing 10:00-19:00, Singapore 10:00-19:00, Sydney 12:00-21:00, Auckland 14:00-23:00
• Virtual Session EMEA (IATA)
  Virtual classroom sessions will begin at the earliest from 9 am and end no later than 6 pm (UTC+2)
  e.g. London 08:00-17:00, Geneva 09:00-18:00, Dubai: 11:00-20:00, New Delhi 12:30-21:30, Beijing 15:00-24:00, Singapore 15:00-24:00

For more information, please visit our page on virtual classroom timing or contact our Customer Portal

What you will learn

On completion of this course you will be able to:

• Describe the main international reference regulations relevant to Quality Assurance
• Outline how to manage an audit team
• Prepare and lead an audit
• Evaluate the suitability of Corrective Action Plans

Course content

• Regulations and standards
• ISO Quality Standards
• Leadership skills
• Team management
• Conflict management
• Plan and prepare an audit
• Lead and perform an audit
• Prepare audit reports
• Conduct audit follow-up

Who should attend

This course is recommended for:

• Internal auditors
• Quality managers
• Quality postholders

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.