Baggage Handling Services and Systems (classroom)

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CLASSROOM

Did you know you can also take this course online? Find a session and register using the VIRTUAL CLASSROOM schedule

Did you know that in the past 5 years, 44 participants from 12 countries have taken this course with IATA?

About the course

3-day (24 hours) classroom course

IATA Baggage Handling Services and Systems aviation training course

Baggage mishandling costs the air transport industry around US$2.9 billion annually. Correct baggage handling not only reduces costs but also contributes to facilitation and passenger comfort. Learn to recognize baggage handling problems at the source and enhance your service efficiency by incorporating improved processes, infrastructure, and service management in your organization. Analyze the various airline service models and how to apply them to check-in, ramp and baggage claim procedures.

Download the Outline

Course code: TAPG-09

Course format

Prerequisites

  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Baggage Handling Services and Systems (classroom)

Singapore, Singapore (IATA)
13 - 15 May, 2024
Register before Apr 22, 2024 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 22 Apr
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 203395
English
USD 1,485
USD 1,935
Regular
USD 2,165

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Register
Seats selling fast

Baggage Handling Services and Systems (classroom)

Spain, Madrid (IATA)
26 - 28 August, 2024
Register before May 26, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 05 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 216530
English
USD 1,268
USD 1,628
Regular
USD 1,812

Find out more about our IATA Training Center in Madrid, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Madrid.

Baggage Handling Services and Systems (classroom)

China, Beijing (IATA)
3 - 5 September, 2024
Register before Jun 03, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 13 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200741
English
USD 1,268
USD 1,628
Regular
USD 1,812

Please note that prices DO NOT include the 6% Chinese VAT. The VAT must be paid additionally if applicable to your registration.

Find out more about our IATA Training Center in Beijing, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Beijing.

Baggage Handling Services and Systems (classroom)

United States, Miami (IATA, ACCET Accredited)
17 - 19 September, 2024
Register before Jun 17, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 27 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 200878
English
USD 1,268
USD 1,628
Regular
USD 1,812

Find out more about our ACCET Accredited IATA Training Center in Miami, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Miami.

Accett

Baggage Handling Services and Systems (classroom)

Singapore, Singapore (IATA)
24 - 26 September, 2024
Register before Jun 24, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 03 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201718
English
USD 1,268
USD 1,628
Regular
USD 1,812

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Baggage Handling Services and Systems (classroom)

Türkiye, Istanbul (IGA-RTP)
5 - 7 November, 2024
Please register by 15 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 208914
English
USD 1,585
USD 2,035
Regular
USD 2,265

Registration


This class is offered in cooperation with Istanbul Grand Airport (IGA). Please refer to IGA for the final price.

Istanbul Grand Airport (IGA)
Tayakadın Mah. Terminal Cad. Havalimanı
Terminal Binası Apt. No: 1/760494 Arnavutköy
Istanbul
Türkiye

For more information please contact:

What you will learn

Upon completing this course you will be able to:

  • Identify main problems in your baggage handling
  • Analyze the impact of mishandled baggage for stakeholders
  • Measure the performance of a handling system at an airport or outstation
  • Improve baggage handling processes and infrastructure
  • Identify planning requirements and airport infrastructure improvements
  • Discuss solutions based on best practices, using IATA’s experience with industry-wide projects

Course content

The key topics that are covered during this course include:

  • Airport types and airline requirements
  • Processes within passenger terminal operations
  • Operating characteristics of Baggage Handling Systems (BHS)
  • Lost and mishandled luggage
  • Slow processing
  • Infrastructure planning and processes
  • Measuring efficiency and performance
  • Managing baggage handling teams
  • Outstation operations and control
  • Improving existing systems and processes
  • Contingency towards uninterrupted services
  • Future developments in BHS

Activities

  • Case studies

Who should attend

This course is recommended for:

  • Airport Operations Managers
  • Station Managers
  • Baggage Handling Supervisors
  • Airport Development Specialists

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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