My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 675 courses and diplomas
Virtual classroom
Cargo Accident Investigation and Prevention
Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.
Classroom
Cargo Airline Customer Service
An introduction to the fundamental elements of customer service and how they can be applied in any organization
Classroom
Cargo Business Development for Airports
This course gives you fuel for your marketing campaigns and ideas for attracting new cargo business to your airport.
Virtual classroom
Cargo Business Development for Airports
Craft new ideas and attract new cargo business for any airport at the same time developing your cargo business network.
Virtual classroom
Cargo Business Foundation
Explore air cargo strategies, sales, market and competitor analysis especially in demanding times and help your company to tackle the current challenges
Classroom
Cargo Business Intelligence (BI) and Competition Analysis
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share
Classroom
Cargo Business Strategy and Planning Management
Learn new managerial perspectives including strategic pillars, business strategies and plans with accuracy, while working towards a common strategic goal.
Classroom
Cargo Claims and Complaint Handling
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Virtual classroom
Cargo Claims and Complaint Handling
Providing the current crucial legal aspects of the carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Self-study
Cargo Introductory Diploma
Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
Self-study
Cargo Introductory Diploma for the Leadership & Management Training Program
Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
Diploma
Cargo Leadership Development Program with Harvard Business Publishing
Advance your cargo airline career with a program combining IATA training and Harvard ManageMentor® modules. Gain strategic, leadership, and business development skills to meet key commercial goals.
Classroom
Cargo Marketing and Advertising
Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing.
Classroom
Cargo Operations Oversight for Airports
Stay on top of the latest regulatory changes in the air cargo industry to provide a sufficient air cargo operational oversight at your airport
Classroom
Cargo Proration
Ensure your airline receives its correct cargo revenue entitlement in the current high cost and competitive environment.
Classroom
Cargo Revenue Management with Optimization Simulations
Manage sales, pricing, inventory and systems to capture revenue opportunities and remain competitive.
Classroom
Cargo Route Development Optimization
Be empowered to make rapid decisions on whether to alter, supplement or exclude routes from your network or schedule.
Classroom
Cargo Sales and Key Account Management
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.
Virtual classroom
Cargo Sales and Key Account Management
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.
Self-study
Cargo Security Awareness
Build your awareness in air cargo security regulations and the basic principles of security enforcement in the cargo environment.
Classroom
Cargo Skills and Procedures
Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures.
- Español
- English
Virtual classroom
Cargo Skills and Procedures
Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures.
- English
- Español
Self-study
Cargo Supply Chain and Transport Modes course
Improve your knowledge regarding supply chain management, logistics and different modes of transport.
- English
- 中文
