My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 686 courses and diplomas
Self-study
Serving the Travel Customer
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
Virtual classroom
SGHA for Line Maintenance
Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services
Classroom
SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Virtual classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA-SLA and Effective Negotiation Behaviors
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
Virtual classroom
SGHA and SLA Essentials
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Virtual classroom
Shipping Batteries by Air
Acquire the skills and knowledge to pack and ship lithium ion, lithium metal and sodium ion cells and batteries by air, in compliance with the regulatory requirements of the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).
Classroom
Shipping Batteries by Air
Acquire the skills and knowledge to pack and ship lithium ion, lithium metal and sodium ion cells and batteries by air, in compliance with the regulatory requirements of the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).
E-LEARNING
Social Media Strategy for the Travel Industry
Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.
Diploma
Special Cargo Handling Diploma
Safely and efficiently handle special commodities.
Diploma
Special Cargo Handling Diploma (self-study)
This Diplomas has now been phased out and replaced by the Special Cargo Handling Diploma (DIPL-42).
E-LEARNING
State Safety Program (SSP) Fundamentals
Foundational knowledge of concepts related to a State Safety Program (SSP), including the core components of an SSP
Classroom
State Safety Program (SSP) Implementation
Develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs)
Classroom
Station Management and Ground Handling Supervision
Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp.
Classroom
Station Operations Control
Learn operational aspects to perform quick turnarounds and minimize delays.
Classroom
Strategic Destination Management: Tools and Best Practices for DMOs
Learn through hands-on exercises and case studies how to prioritize your spending on the most effective segments and determine how to use technology and other tools to make informed decisions to maximize your return on investments.
Classroom
Strategy and Business Models - University of St. Gallen
Explore the benefits of different network types as well as the different definitions of business models.
Virtual classroom
Strategy Development for Security Departments
Explore the strategic concepts that help organizations and leaders within an industry understand how the strategies impact performance, risk management and business continuity.
Diploma
Supply Chain Security Management Diploma
Develop your credentials as a cargo security specialist with this specialized program.
Virtual classroom
Sustainability Communication Strategies
Learn about the different stages of building a successful sustainability communications strategy for passengers, co-workers or other stakeholders of an airline.
Classroom
Sustainability Communication Strategies
Learn about the different stages of building a successful sustainability communications strategy for passengers, co-workers or other stakeholders of an airline.
