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Cultivating airline business executives
Develop competencies in all areas of airline commercial value creation to build a resilient airline industry

The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.

IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 120 courses and diplomas

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Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships

Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry.

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Diversity and Inclusion

Understand the importance of diversity and inclusion and the economic and intangible benefits of an inclusive corporate culture

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Effective Communication Skills

Improve your communication and presentation skills in a multicultural environment.

  • Français
  • English
  • Español
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Effective Communication Skills

Improve your understanding of cross-cultural differences and explore different methods of communication.

  • Français
  • English
  • Español
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Enterprise Risk Management for Aviation

Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.

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Enterprise Risk Management for Aviation

Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.

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Foundation in Travel and Tourism Diploma

Launch your career in travel and tourism with essential skills in customer service, sales, and reservations. Learn to advise clients and use the Amadeus system to manage travel bookings.

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention

Unlock the potential of your frequent flyer promotions with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers.

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention

Advanced, in-depth knowledge of Frequent Flyer Programs (FFPs), Customer Experience, Loyalty Management strategies, Fraud Management, skills, development tools and latest trends

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Human Resources Management

Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.