My Training Account
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.
Found 30 courses and diplomas
Classroom
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Diploma
Advanced Airport Operations Diploma
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.
Classroom
Airport Certification and Infrastructure Standards
Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations.
- Español
- English
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Airport Development and Infrastructure Design
Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
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Airport Financial Management
Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
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Airport Marketing & Corporate Communications Strategies
Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
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Airport Master Planning
Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
Classroom
Airport Operations - Advanced
Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements.
- Español
- English
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Airport Route Development and Commercial Management
Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
Classroom
Airport Security Operations Optimization
Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures.
- English
- Español
Diploma
Airport Strategic Management Diploma
Advance your career with the IATA Airport Strategic Management Diploma. Develop strategic, operational, and business skills to lead sustainable airport growth and manage complex airport operations.
Classroom
Airport Strategic Management with Business Simulation
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results.
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Airport Terminal Planning and Design
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations.
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Airport Total Quality Management and Customer Service
Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
Diploma
Airside Operations Excellence Diploma
Excel in airside operations with the IATA Airside Operations Excellence Diploma. Gain hands-on skills in ramp handling, safety, team leadership, and operational efficiency to lead in ground operations.
Classroom
Aviation Security Instructor Refresher
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant.
Diploma
Aviation Security Management Diploma
Learn how to apply security measures in response to dynamic security demands.Validate your expertise as an AVSEC Manager with this industry-recognized diploma. Learn to manage teams, resources, and security measures in line with evolving aviation security standards.
Diploma
Aviation Security Operations Diploma
Gain knowledge of security in a selection of operational areas and earn an industry recognized diploma.
Classroom
Aviation Security Train the Trainer
Learn how to design lesson plans and instructional aids based on performance objectives. Gain practical experience by preparing and presenting short lessons during class.
- English
- Italiano
Classroom
AVSEC Background Vetting and Insider Threat Mitigation
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
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Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
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Digital Identity and Biometrics Fundamentals
Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation
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Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
