Our #1 priority
Focusing on safety management, workplace safety, and best practice for civil aviation.

Safety is IATA’s top priority. Our training portfolio includes safety courses dedicated to airlines as well as diploma programs focused on safety management, workplace safety, and best practice for civil aviation. IATA has proactively transformed its safety training to leverage the power and flexibility of the digital age.

We are committed to promoting safer and more productive work environments across the industry, transferring this knowledge through our certified experts. No matter what your level, we design our training to help you stay current with compliance requirements, cultivate your technical, operational and executive management skills.


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Found 91 courses and diplomas

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Operational Risk Management (ORM) for CAAs and ANSPs (LIVE virtual classroom)

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

  • English
  • Français
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Operational Risk Management (ORM) for CAAs and ANSPs (classroom)

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

  • English
  • Français
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Operational Risk Mitigation for Drone Operators (LIVE virtual classroom)

E xplore ways to carry out risk assessments related to your drone operation and learn how to fulfil regulatory requirements related to safety concerns .

  • English
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Passenger Agent Essentials Bundle (Digital Edition)

The combination of topics offered in these courses provides a detailed introduction to the role of passenger services agent with a focus on procedures and customer service.

  • English
PartnerTaught.svg Partner-taught or self-study

Ramp Handling Essentials Bundle (Digital Edition)

The combination of topics offers a 360 degree knowledge of airside activities with a focus on Safety, Emergency response, Marshalling and Aircraft Turnaround operations.

  • English
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Ramp Incident / Accident Investigation (LIVE virtual classroom)

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

  • English
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Ramp Incident / Accident Investigation (classroom)

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

  • English
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Risk Management Implementation (classroom)

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

  • English
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Risk Management Implementation (LIVE virtual classroom)

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

  • English
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Root Cause Analysis (classroom)

This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

  • English
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Root Cause Analysis (LIVE virtual classroom)

This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

  • English
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Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (classroom)

Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations.

  • English
  • Español
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Safety Management for Airlines Diploma

Gain a complete and updated knowledge on the current safety management issues and best practices.

  • English
  • Español
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Safety Management in Civil Aviation Diploma

Use Safety Management Systems to improve safety and create business and operational efficiency.

  • English
  • Español
  • Italiano
  • Français
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Safety Management Simulation (LIVE virtual classroom with simulation)

Work collaboratively as a team to overcome the safety issues within the simulated operational environment and demonstrate the importance of implementing an effective safety management system (SMS).

  • English
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Safety Management System (SMS) for Ground Operations (LIVE virtual classroom)

Learn how to manage risks in ground operations through proactive risk assessment, mapping and mitigation actions

  • English
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Safety Management System (SMS) for Ground Operations (classroom)

Learn how to manage risks in ground operations through proactive risk assessment, mapping and mitigation actions

  • English
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Safety Management System (SMS) Recurrent (LIVE virtual classroom)

Stay abreast with the latest Safety Management Systems (SMS) developments and practices.

  • English
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Safety Management Systems (SMS) - Implementation and Control (classroom)

This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes.

  • English
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Safety Management Systems (SMS) - Implementation and Control (LIVE virtual classroom)

This practical course gives you the expertise to implement a successful Safety Management System (SMS) in your airline with the latest tools and processes.

  • English
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Safety Management Systems (SMS) - Train the Trainer (classroom)

Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.

  • English
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Safety Management Systems (SMS) - Train the Trainer (LIVE virtual classroom)

Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.

  • English
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Safety Management Systems (SMS) Effectiveness (classroom)

With this course, you will learn to assess the effectiveness and efficiency of the processes and activities implemented under the Safety Management System (SMS) to manage safety risk.

  • English
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Safety Management Systems (SMS) Effectiveness (LIVE virtual classroom)

Step-by-step guidance to assess the effectiveness and efficiency of the processes and activities implemented under the SMS

  • English

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