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Classroom Training Schedule

Find upcoming classroom courses in a location near you.

Note: This schedule shows courses held at IATA Training Centers and regional partner locations. Visit the exam schedule to see upcoming distance learning exam dates and locations.

Training Classroom Calendar



August - 2015
 Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization. Airline Leading Practices and Cost Reduction Strategies (Classroom, 5 days)
United States, Miami (IATA)
3 Aug - 7 Aug
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
3 Aug - 7 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Explore ANSP Key Result Areas and acquire new tools to measure and compare success. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
3 Aug - 7 Aug
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore (IATA)
3 Aug - 7 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Canada, Montreal (IATA)
3 Aug - 5 Aug
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Peru, Lima (TTS-RTP)
3 Aug - 6 Aug
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
3 Aug - 7 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. IATA Dangerous Goods Regulations (DGR) – Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
4 Aug - 6 Aug
 Take an insider look at leading distribution models and gain tools to help you implement a distribution strategy that leverages both traditional and e-commerce resources. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
United States, Miami (IATA)
10 Aug - 14 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
10 Aug - 14 Aug
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Canada, Montreal (IATA)
10 Aug - 14 Aug
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service - Civil Aviation (Classroom, 5 days)
United Kingdom, London (IATA)
10 Aug - 14 Aug
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
United Kingdom, London (IATA)
10 Aug - 14 Aug
 Refresh your knowledge regarding unusual and emergency situations management. Unusual / Emergency Situations for Pilots and Air Traffic Controllers (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
10 Aug - 14 Aug
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Switzerland, Geneva (IATA)
10 Aug - 14 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
10 Aug - 14 Aug
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
11 Aug - 14 Aug
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore (IATA)
11 Aug - 14 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore (IATA)
12 Aug - 14 Aug
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom)
Spain, Madrid (IATA)
17 Aug - 28 Aug
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
Get the latest updates on the ASBU work coordinated by ICAO and review the leading examples, NextGen and SESAR. Managing the Implementation of Aviation System Block Upgrades (ASBUs) (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
17 Aug - 21 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore (IATA)
17 Aug - 21 Aug
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Singapore (IATA)
17 Aug - 19 Aug
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
Singapore (IATA)
17 Aug - 19 Aug
 Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management (Classroom, 10 days)
Canada, Montreal (IATA)
17 Aug - 28 Aug
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
17 Aug - 21 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Ghana, Accra (GATA-RTP)
17 Aug - 21 Aug
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 5 days)
United Kingdom, Hounslow (GLA-ISAGO)
17 Aug - 21 Aug
 Learn effective techniques of managing Air Cargo Operations in order to save money, avoid risks, and enhance operations. Managing Air Cargo Operations (Classroom, 4 days)
Netherlands, Amsterdam (IATA)
18 Aug - 21 Aug
 This course teaches you the industry best practices for packaging, storing and accepting temperature-sensitive shipments, providing opportunities to apply these skills in practice scenarios. Temperature-Controlled Cargo Operations (Classroom, 3 days)
United States, Miami (IATA)
18 Aug - 20 Aug
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.  Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
18 Aug - 21 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Canada, Montreal (IATA)
18 Aug - 20 Aug
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature-Controlled Container Operations (Classroom, 2 days)
Singapore (IATA)
20 Aug - 21 Aug
 Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities. Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
United States, Miami (IATA)
24 Aug - 28 Aug
 Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs. Cargo Accident Investigation and Prevention (Classroom, 5 days)
China, Beijing (IATA)
24 Aug - 28 Aug
 Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design. Performance-Based Navigation (PBN) I (Classroom, 5 days)
France, Paris (IATA)
24 Aug - 28 Aug
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Italy, Rome (IATA)
24 Aug - 28 Aug
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Canada, Montreal (IATA)
24 Aug - 28 Aug
This course will teach you the fundamentals of project management. Project Management Essentials (30 PDUs, classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Singapore (IATA)
24 Aug - 28 Aug
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students. Crew Resource Management for Instructors (CRMI) - (Classroom, 3 days)
Singapore (IATA)
24 Aug - 26 Aug
 Review the hot topics of airport access control, harmonized regulations and perimeter security with the aim of providing a seamless end-to-end passenger experience. Management of Aviation Facilitation (Classroom, 5 days)
United Kingdom, London (IATA)
24 Aug - 28 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
United States, Miami (IATA)
24 Aug - 28 Aug
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices.  Aviation Security Management (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
24 Aug - 28 Aug
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Ghana, Accra (GATA-RTP)
24 Aug - 28 Aug
Mejore sus aptitudes de comunicación y presentación en un ambiente multicultural. Técnicas de Comunicación Efectivas (presencial, 5 días)
Argentina, Buenos Aires (IATA)
24 Aug - 28 Aug
The course will equip you with the knowledge and skills to be able to plan, coordinate, lead and close an ISAGO audit. ISAGO Lead Auditors (Classroom, 3 days)
United Kingdom, Hounslow (GLA-ISAGO)
24 Aug - 26 Aug
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
24 Aug - 26 Aug
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United Kingdom, London (IATA)
25 Aug - 27 Aug
 Look at the key factors affecting airline performance and the revenue management methods used to control them with the aim of optimizing revenue per flight. Revenue Management - Introductory (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Aug - 27 Aug
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Canada, Montreal (IATA)
25 Aug - 28 Aug
 Learn how to handle difficult customers and situations confidently, maximize each customer contact and develop loyalty. Customer Service (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Aug - 27 Aug
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
China, Beijing (IATA)
25 Aug - 27 Aug
Learn the latest customs security programs and trade facilitation measures to help you simplify your company’s cargo business processes. Customs Security and Facilitation (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
25 Aug - 27 Aug
 Learn best practices in commercial airline ground operations to build a profitable business model. Business Aviation Handling and Fixed-Base Operations, FBO (Classroom, 3 days)
Switzerland, Geneva (IATA)
25 Aug - 27 Aug
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.  Baggage Handling Services and Systems (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
25 Aug - 27 Aug
 Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies. Human Factors in Aviation (Classroom, 5 days)
Jordan, Amman (AACO-RTP)
30 Aug - 3 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Saudi Arabia, Jeddah (SGS-RTP)
30 Aug - 3 Sep
 Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units. Passenger Fares and Ticketing - Advanced (Classroom)
China, Beijing (IATA)
31 Aug - 11 Sep
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
 Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities. CAA Compliance with ICAO SARPS (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
El presente curso interactivo proporciona ejemplos de ANSP de todo el mundo. Gestión de Servicios de Navegación Aérea (presencial, 5 días)
Spain, Madrid (IATA)
31 Aug - 4 Sep
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Luxembourg, Luxembourg (EC-IATA)
31 Aug - 4 Sep
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep
 Understand lean management tools; focus on greater value for the customer and the elimination of waste throughout business processes. Lean - Six Sigma in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
This course will enhance your technical problem solving skills and prepare you to participate in Six Sigma implementation projects. This course is the first of three required for Green Belt certification. Lean Six Sigma Green Belt Lite - Level 1 Certificate (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Singapore (IATA)
31 Aug - 4 Sep
 Polish your skills and understand cultural awareness and communication as a service provider. Managing Across Cultures (Classroom, 3 days)
Singapore (IATA)
31 Aug - 2 Sep
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Regulations, LAR (Classroom, 3 days)
Italy, Rome (IATA)
31 Aug - 2 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
China, Beijing (IATA)
31 Aug - 4 Sep
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Switzerland, Geneva (IATA)
31 Aug - 4 Sep
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
Singapore (IATA)
31 Aug - 4 Sep
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
China, Beijing (IATA)
31 Aug - 4 Sep
This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator. PBN Operational Approvals (Classroom, 5 days)
France, Paris (IATA)
31 Aug - 4 Sep
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
Canada, Montreal (IATA)
31 Aug - 4 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
31 Aug - 4 Sep
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Program (Classroom, 3 days)
Singapore (IATA)
31 Aug - 2 Sep
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Hong Kong SAR, Hong Kong (Avseco-RTP)
31 Aug - 4 Sep
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
31 Aug - 4 Sep
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
United States, Miami (IATA)
31 Aug - 4 Sep
 Communicate safely using ICAO standard phraseologies. Phraseology and Safety Training for Air Traffic Controllers and Pilots (Classroom, 5 days)
Singapore (IATA)
31 Aug - 4 Sep
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing Essentials (Classroom, 4 days)
Singapore (IATA)
31 Aug - 3 Sep

September - 2015
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.  Baggage Handling Services and Systems (Classroom, 3 days)
United States, Miami (IATA)
1 Sep - 3 Sep
 Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements. Training Needs Assessment (Classroom, 3 days)
United States, Miami (IATA)
2 Sep - 4 Sep
 Be up-to-date on aviation environmental issues and their management, with a special emphasis on new technology, improved operations and modernized methods of airspace and airport management. Aviation and the Environment (Classroom, 5 days)
Egypt, Cairo (AACO-RTP)
6 Sep - 10 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
Egypt, Cairo (AACO-RTP)
6 Sep - 10 Sep
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Saudi Arabia, Jeddah (SGS-RTP)
6 Sep - 10 Sep
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
South Africa, Johannesburg (ATNS-RTP)
7 Sep - 18 Sep
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
United Kingdom, London (IATA)
7 Sep - 11 Sep
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
7 Sep - 11 Sep
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators. Performance-Based Navigation (PBN) II (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success. Management of Air Navigation Services (Classroom, 5 days)
Belgium, Brussels (IATA)
7 Sep - 11 Sep
Améliorez vos compétences en communication et en présentation dans un environnement multiculturel. Compétences en Communication (Classroom, 5 days) - Classroom - Français
France, Paris (IATA)
7 Sep - 11 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Develop best practices for jet fuel management. Aviation Fuel Management (Classroom, 3 days)
Singapore (IATA)
7 Sep - 9 Sep
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. IATA Dangerous Goods Regulations (DGR) Category 6 - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Singapore (IATA)
7 Sep - 11 Sep
Learn how to comply with the latest IOSA provisions for Safety Management Systems (SMS). IOSA-SMS Requirements (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course. Unruly Passenger Prevention and Response (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Estudie la importancia de los factores humanos en el control de seguridad. Control Intuitivo de los Pasajeros (presencial, 4 días)
Argentina, Buenos Aires (IATA)
7 Sep - 10 Sep
 If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry. Airline Business Foundations (Classroom, 5 days)
United Kingdom, London (IATA)
7 Sep - 11 Sep
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
7 Sep - 11 Sep
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
Singapore (IATA)
7 Sep - 9 Sep
 Understand the IOSA Program and its aims as well as the auditing methodology and techniques. IOSA Auditor Training (Classroom, 5 days)
Germany, Frankfurt (IOSA)
7 Sep - 11 Sep
 Study IATA Standard marshalling and hand signals for safe and efficient ramp communications. Aircraft Marshalling and Ramp Hand Signals (Classroom, 1 day)
Germany, Frankfurt (FRA-RTP)
7 Sep - 7 Sep
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 11 Sep
 Understand accounting terms and concepts; learn about financial statements and their construction. Accounting and Finance for Non-Finance Managers (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
7 Sep - 9 Sep
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards. Passenger Data Program (Classroom, 3 days)
Spain, Madrid (IATA)
7 Sep - 9 Sep
 Examine competitive advantage, government and economic changes, global reach, and strategic agility from successful business leaders. International Strategy Planning and Implementation (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
 Build on your knowledge of SMS, examining hazard and risk management,  SMS operation,  safety  assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Ghana, Accra (GATA-RTP)
7 Sep - 11 Sep
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Australia, Brisbane (AA-RTP)
7 Sep - 11 Sep
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Sep - 9 Sep
The course provides an overview of the functions and procedures applicable to this area, and highlights the roles and responsibilities of the main actors. Introduction to Air Traffic Flow and Capacity Management (ASM-ATFCM) - with the EUROCONTROL Institute of ANS
Luxembourg, Luxembourg (EC)
7 Sep - 10 Sep
 This course provides a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable. Consumer Protection in Air Transport (Classroom, 3 days)
Canada, Montreal (IATA)
8 Sep - 10 Sep
This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment. Train the Trainer - Advanced (Classroom, 3 days)
United States, Miami (IATA)
8 Sep - 10 Sep
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Canada, Montreal (IATA)
8 Sep - 10 Sep
 Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities. Aircraft De-icing Operations Management (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
8 Sep - 10 Sep
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Germany, Frankfurt (IATA)
8 Sep - 10 Sep
 Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. This course also provides steps for building a safety culture and ensuring consistent on-time performance (OTP). Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Germany, Frankfurt (FRA-RTP)
8 Sep - 11 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Passenger Fares and Ticketing Alterations (Classroom, 4 days)
China, Beijing (IATA)
8 Sep - 11 Sep
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
United States, Miami (IATA)
9 Sep - 11 Sep
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
United States, Miami (IATA)
9 Sep - 11 Sep
Learn how to bring the necessary discipline and control to your operations with a strategy to identify problems, assign resources, and evaluate the effectiveness of your system. Quality Management System (QMS) Implementation (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
9 Sep - 11 Sep
This course will provide you with a comprehensive review of financial analysis and modeling techniques used to resolve challenges faced by airline financial managers. Airline Financial Management (Classroom, 3 days)
Spain, Barcelona (FM)
13 Sep - 15 Sep
 Systematically design, develop, implement, and evaluate training using an instructional design model. Instructional Design (Classroom, 5 days)
Saudi Arabia, Jeddah (SGS-RTP)
13 Sep - 17 Sep
This course introduces you to the key leasing and financing schemes available for the purchase and operation of aircraft, including straight purchases, secured loans, and government / manufacturer assistance. Aircraft Acquisition and Financing Course with World Financial Symposium entry (Classroom, 5 days)
Spain, Barcelona (FM)
13 Sep - 17 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. IATA Dangerous Goods Regulations (DGR) - Initial Category 6 (Classroom, 5 days)
United Arab Emirates, Abu Dhabi (GCAA-RTP)
13 Sep - 17 Sep
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
14 Sep - 18 Sep
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
 Strengthen your understanding of air service agreements and public and international air law. International Air Law for Lawyers and Legal Professionals (Classroom, 5 days)
Canada, Montreal (IATA)
14 Sep - 18 Sep
Obtain the necessary skills to manage civil aviation policy and regulation. Managing Aviation Policy and Regulation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Sep - 18 Sep
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
Singapore (IATA)
14 Sep - 18 Sep
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) LEX-LAW (Classroom, 5 days)
Italy, Rome (IATA)
14 Sep - 18 Sep
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
China, Beijing (IATA)
14 Sep - 18 Sep