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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



May - 2017
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Argentina, Buenos Aires (IATA)
29 May - 2 Jun
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
29 May - 2 Jun
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Spain, Madrid (IATA)
29 May - 2 Jun
In accordo al Regolamento (UE) 2015/1998, punto 11.5.2 , l'istruttore security deve ricevere una formazione ed informazione su base regolare sugli sviluppi nel campo specifico. Recurrent Aviation Security Training - Italian (Classroom, 3 days) - Classroom - italiano
Italy, Rome (IATA)
29 May - 31 May
Manténgase actualizado con las últimas tendencias en materia de Gestión de la información aeronáutica (AIM), Gestión de la Información Aeronáutica (AIM) (presencial, 5 días)
Argentina, Buenos Aires (CIPE-RTP)
29 May - 2 Jun
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower. Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)
Germany, Frankfurt (FRA-RTP)
30 May - 2 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
30 May - 1 Jun
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place. Baggage Claims and Proration (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore, Singapore-Somerset16 (IATA)
30 May - 1 Jun

June - 2017
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
United Kingdom, London (IATA)
5 Jun - 9 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
 Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies. Airport Marketing & Corporate Communications Strategies (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
5 Jun - 9 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Arlington (IOSA)
5 Jun - 9 Jun
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
5 Jun - 9 Jun
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
5 Jun - 9 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
5 Jun - 9 Jun
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United Kingdom, London (IATA)
6 Jun - 9 Jun
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Switzerland, Geneva (IATA)
6 Jun - 9 Jun
 Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services. Standard Line Maintenance Agreements (Classroom, 3 days)
Switzerland, Geneva (IATA)
7 Jun - 9 Jun
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
United States, Miami (IATA)
8 Jun - 9 Jun
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Malaysia, Kuala Lumpur (SH-IATA)
10 Jun - 12 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Jun - 16 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Miami (IATA)
12 Jun - 16 Jun
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Jun - 16 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
12 Jun - 16 Jun
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
United Kingdom, London (IATA)
12 Jun - 16 Jun
This course will provide you with an overview of the lean methodology and the tools necessary to support improvement projects and the application of Lean Six Sigma in your company. Lean - Six Sigma in Aviation (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
12 Jun - 16 Jun
 Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible. Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Spain, Madrid (IATA)
12 Jun - 16 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
12 Jun - 16 Jun
 Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers. Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (Classroom, 5 days)
Luxembourg, Luxembourg (EC-IATA)
12 Jun - 16 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
Hong Kong SAR, Hong Kong (IOSA)
12 Jun - 16 Jun
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Greece, Athens (MAS-RTP)
12 Jun - 16 Jun
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
12 Jun - 16 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
12 Jun - 16 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
13 Jun - 16 Jun
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
14 Jun - 16 Jun
 From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises. In-flight Security (Classroom, 5 days)
Germany, Frankfurt (IATA)
19 Jun - 23 Jun
Evaluate the capabilities and limitations of your technology and team against the IATA-ACI Security and Egress Project criteria to increase efficiency in your screening operations. Security Checkpoint Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Jun - 23 Jun
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Jun - 23 Jun
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Shanghai (IATA)
19 Jun - 23 Jun
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Miami (IATA)
19 Jun - 20 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Introduction to Flight Operations Management (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
United States, Miami (IATA)
19 Jun - 20 Jun
 Understand the mandatory requirements for airport/aerodrome Safety Management Systems to ensure compliant operations. Safety Management Systems (SMS) for Airports (Classroom, 5 days)
Singapore, Singapore-Somerset16 (IATA)
19 Jun - 23 Jun
Explore the principles of terminal design, optimal flows and capacity. Learn how infrastructure design can support your terminal operations. Airport Terminal Planning and Design (Classroom, 5 days)
Chile, Santiago (IATA)
19 Jun - 23 Jun
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices. Emergency Planning and Response for Airports and GSPs (Classroom, 5 days)
United Kingdom, London (IATA)
19 Jun - 23 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Jun - 23 Jun
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Jun - 23 Jun
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Belgium, Brussels (IATA)
19 Jun - 23 Jun
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Canada, Montreal (IATA)
19 Jun - 22 Jun
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Italy, Rome (IATA)
19 Jun - 23 Jun
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Switzerland, Geneva (IATA)
19 Jun - 23 Jun
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Mexico, Mexico City (ASA-RTP)
19 Jun - 23 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
Germany, Frankfurt (IOSA)
19 Jun - 23 Jun
This workshop will teach you how to apply the tools and skills of the ISAGO Program to prepare your organization for a successful audit. ISAGO for Ground Service Providers (Classroom)
Hong Kong SAR, Hong Kong (JAA-RTP)
19 Jun - 22 Jun
 Social media crash course and communication best practices to develop a successful social media strategy around the latest communication channels. Airline Social Media Strategy (Classroom, 3 days)
Turkey, Istanbul (TKAA-RTP)
19 Jun - 21 Jun
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
19 Jun - 23 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
Spain, Madrid (IATA)
19 Jun - 22 Jun
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
19 Jun - 23 Jun
 Understand the concepts and processes required to design and implement a successful customer service strategy at an airline.