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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



July - 2017
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
 Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements. Airport Operations - Advanced (Classroom, 5 days)
Canada, Montreal (IATA)
24 Jul - 28 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
Canada, Montreal (IATA)
24 Jul - 28 Jul
 Learn the essentials of civil aviation management. Civil Aviation Management (Classroom, 5 days)
Singapore, Singapore (IATA)
24 Jul - 28 Jul
 Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more. Airline Contract Law (Classroom, 4 days)
United States, Miami (IATA)
24 Jul - 27 Jul
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Switzerland, Geneva (IATA)
24 Jul - 28 Jul
Mejorar el entendimiento y conocimiento de la normativa internacional en materia de derecho aeronáutico Derecho Aeronáutico Internacional (presencial, 5 días)
Argentina, Buenos Aires (IATA)
24 Jul - 28 Jul
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Aviation Internal Auditor (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
24 Jul - 28 Jul
This course provides an introduction to QMS components and objectives that you can establish within your operations. Quality Management (QMS) for Airlines (Classroom, 4 days)
Singapore, Singapore (IATA)
25 Jul - 28 Jul
 Gain the knowledge required to ship perishable goods safely and how to comply with the industry standards. Perishable Cargo Transportation (Classroom, 2 days)
Sweden, Stockholm (IATA)
25 Jul - 26 Jul
Improve your overall understanding of the required actions and complexities involved in the transfer of airport operations or ownership from government entities to private sector investors and operators. Airport Privatization and Transfer of Ownership (Classroom, 3 days)
Belgium, Brussels (IATA)
25 Jul - 27 Jul
Learn more about local BSP and Governance, and the latest enhancements or functionalities in BSPLink BSP and BSPLink Training for Airlines in Africa (Classroom)
Nigeria, Lagos (IATA)
26 Jul - 26 Jul
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS). Airside Operations - Safety Compliance (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Build on your knowledge of SMS, examining hazard and risk management, SMS operation, safety assurance and strategic integration. Advanced Safety Management Systems (SMS) in Civil Aviation (Classroom, 5 days)
Singapore, Singapore (IATA)
31 Jul - 4 Aug
 Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network. Route Forecasting and Development (Classroom, 4 days)
Singapore, Singapore (IATA)
31 Jul - 3 Aug
 Knowledge and skills to pack and ship shipments containing dangerous goods as per the current edition of the IATA Dangerous Goods Regulations Manual. Dangerous Goods Regulations (DGR) – Shippers and Packers - Category 1, 2 (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
31 Jul - 2 Aug
 Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization. Passenger Proration - Fundamentals (Classroom, 5 days)
Kenya, Nairobi (KQ-RTP)
31 Jul - 4 Aug
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
Kenya, Nairobi (KQ-RTP)
31 Jul - 3 Aug

August - 2017
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 4 days)
Spain, Madrid (IATA)
1 Aug - 4 Aug
 Learn how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. Change Management (Classroom, 3 days)
South Africa, Johannesburg (ATNS-RTP)
2 Aug - 4 Aug
This course will help your organization determine where to start in what can seem like a never-ending effort to protect your information and systems. Aviation Cyber Security (Classroom, 3 days)
United States, Miami (IATA)
7 Aug - 9 Aug
 Obtenez les compétences nécessaires pour accepter, manipuler et traiter des cargaisons contenant des matières dangereuses, conformément à l'édition actuelle du manuel de l'IATA sur les règlements relatifs aux matières dangereuses (DGR). Règlements de l'IATA relatifs aux matières dangereuses (DGR) - Catégorie initiale 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
 Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices. Management of Aviation Quality and Service (Classroom, 5 days)
United Kingdom, London (IATA)
7 Aug - 11 Aug
 Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results. Benchmarking and Best Practices for Air Navigation Service Providers (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
7 Aug - 11 Aug
 Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career. Air Transportation Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
7 Aug - 11 Aug
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Canada, Montreal (IATA)
7 Aug - 11 Aug
Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information. System Wide Information Management (SWIM) (Classroom, 2 days)
Singapore, Singapore (IATA)
7 Aug - 8 Aug
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
7 Aug - 9 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Aug - 11 Aug
Prepare for each phase of a negotiation process, and determine both short-term and long-term costs of negotiating. International Negotiation Skills (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
7 Aug - 11 Aug
 Learn how to execute the delivery of sustainable civil aviation regulatory and operational services, to meet national air transportation policies and objectives. Senior Civil Aviation Management (Classroom, 10 days)
South Africa, Johannesburg (ATNS-RTP)
7 Aug - 18 Aug
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Peru, Lima (TTS-RTP)
7 Aug - 11 Aug
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Sweden, Stockholm (IATA)
8 Aug - 10 Aug
Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, BSP and BSPLink Training for Travel Agents in Africa (Classroom)
Nigeria, Lagos (IATA)
9 Aug - 9 Aug
Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course. Human Factors in Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
14 Aug - 18 Aug
 Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP). Managing the Safety Oversight Function (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports. Aviation Law for Managers (non-lawyers) (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
 Sharpen your skills in civil aviation strategic management, master planning and operational planning. Planning and Strategic Direction in Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
14 Aug - 18 Aug
 Learn key route forecasting and scheduling techniques that will help you get the best use of your aircraft resources and fleet. Network, Fleet and Schedule Planning (Classroom, 5 days)
Canada, Montreal (IATA)
14 Aug - 18 Aug
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
 Lead talent development and plan the succession for the sustainability of your organization. Leadership Development and Succession Planning (Classroom, 5 days)
United States, Miami (IATA)
14 Aug - 18 Aug
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom)
United States, Miami (IATA)
14 Aug - 18 Aug
Aprenda las bases para el cálculo de tarifas aéreas internacionales, el procedimiento para la construcción de la tarifa y su aplicación en los diferentes elementos que conforman el billete electrónico con objeto de proporcionar el mejor servicio a sus clientes. Tarifas y Emisión de Billetes - Introduccion (presencial, 5 días)
Argentina, Buenos Aires (IATA)
14 Aug - 18 Aug
 Les participants apprendront et pratiqueront une palette de techniques fondamentales pour diriger l'apprentissage destiné aux adultes, concevoir des programmes de formation et utiliser des techniques de facilitation. Compétences professionnelles pour instructeurs en DGR - catégories 1, 2, 3, 6 (salle de cours, 5 jours) - Classroom - Français
Switzerland, Geneva (IATA)
14 Aug - 18 Aug
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
14 Aug - 18 Aug
 Learn to manage an aircraft recovery event. Aircraft Recovery (Classroom, 5 days)
Singapore, Singapore (IATA)
14 Aug - 18 Aug
 Learn how to properly manage and control the procurement process with your suppliers. Procurement and Contracts Management (30 PDUs, classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
14 Aug - 18 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Kenya, Nairobi (KQ-RTP)
14 Aug - 18 Aug
La IATA fija las normas conducentes a la seguridad operacional. Fórmese con los expertos de la IATA en mercancías peligrosas. Normativas de la IATA relativas a mercancías peligrosas (DGR) - introducción categoría 6 (presencial, 5 días)
Argentina, Buenos Aires (CIPE-RTP)
14 Aug - 18 Aug
This course covers the recurrent training requirements recommended by ICAO, EU, TSA, and other major security programs to help keep your organization compliant. Recurrent Aviation Security Training (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Aug - 17 Aug
 Examine cargo demand and create marketing solutions for your target market; strategize creative and cost-effective marketing. Cargo Marketing and Advertising (Classroom, 4 days)
United Kingdom, London (IATA)
15 Aug - 18 Aug
Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market. Temperature Controlled Cargo Operations (Classroom, 3 days)
Singapore, Singapore (IATA)
15 Aug - 17 Aug
Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share Cargo Business Intelligence (BI) and Competition Analysis (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
15 Aug - 17 Aug
Learn how to use advocacy to shape current aviation policy and positively influence your organization’s business objectives. Aviation Policy and Advocacy (Classroom, 3 days)
United Kingdom, London (IATA)
15 Aug - 17 Aug
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Beijing (IATA)
16 Aug - 18 Aug
Learn the Quality Management Systems (QMS) essentials that will help to ensure your organization is committed to complying to regulations and satisfying the customer's requirements. Quality Management Systems (QMS) Awareness (Classroom, 2 days)
South Africa, Johannesburg (ATNS-RTP)
16 Aug - 17 Aug
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Egypt, Cairo (AACO-RTP)
20 Aug - 24 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Threat assessment and planning techniques to help your business comply with recent changes to security regulations. Learn to apply common industry practices using hands-on simulation exercises. Air Cargo Security (Classroom, 5 days)
United States, Miami (IATA)
21 Aug - 25 Aug
 Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results. Security Management Systems - SeMS (Classroom, 5 days)
Switzerland, Geneva (IATA)
21 Aug - 25 Aug
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Miami (IATA)
21 Aug - 25 Aug
 Learn how to perform regulatory oversight for the air transportation of dangerous goods using the IATA DGR and ICAO Technical Instructions. Dangerous Goods Regulations (DGR) for Auditors and Inspectors (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements. Temperature Controlled Container Operations (Classroom, 2 days)
Netherlands, Amsterdam (IATA)
21 Aug - 22 Aug
Learn key strategic management tools that will help you keep your operations in line with your strategy and deliver sustainable results. Airport Strategic Management with Business Simulation (Classroom, 10 days)
Canada, Montreal (IATA)
21 Aug - 1 Sep
 Develop and manage an integrated Safety Management System (SMS) tailored for cargo. Safety Management Systems (SMS) for Cargo Airline (Classroom, 5 days)
China, Beijing (IATA)
21 Aug - 25 Aug
 Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities. Airport Route Development and Commercial Management (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
United States, Miami (IATA)
21 Aug - 25 Aug
Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs), State Safety Program (SSP) (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
Canada, Montreal (IATA)
21 Aug - 25 Aug
Improve your communication and presentation skills in a multicultural environment. Effective Communication Skills (Classroom, 5 days)
United Kingdom, London (IATA)
21 Aug - 25 Aug
The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market. Travel and Tourism Workshop (Classroom)
Spain, Madrid (IATA)
21 Aug - 25 Aug
 Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document. SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)
Brazil, Sao Paulo (IATA)
21 Aug - 25 Aug
 Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions. Special Fares and Ticketing - Intermediate (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
United States, Arlington (IOSA)
21 Aug - 25 Aug
 了解与运输危险品有关的 法律要求、操作限制、包装指示、标记、标签和文件条例. 危险品规则 –初训
China, Beijing (IATA)
21 Aug - 25 Aug
 This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course. Instructional Techniques (Classroom, 5 days)
Sri Lanka, Colombo (UL-RTP)
21 Aug - 25 Aug
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (TKAA-RTP)
21 Aug - 25 Aug
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
21 Aug - 25 Aug
 Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger. Behavioral Analysis and Predictive Screening Strategies (Classroom, 5 days)
Singapore, Singapore (IATA)
21 Aug - 25 Aug
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
South Africa, Johannesburg (SAA-RTP)
21 Aug - 24 Aug
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Switzerland, Geneva (IATA)
22 Aug - 24 Aug
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
China, Beijing (IATA)
22 Aug - 24 Aug
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
China, Beijing (IATA)
22 Aug - 24 Aug
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements. Emergency Planning and Response for Airlines (Classroom, 3 days)
Canada, Montreal (IATA)
22 Aug - 24 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
China, Beijing (IATA)
22 Aug - 24 Aug
 Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics. Air Transport Statistics (Classroom, 4 days)
Switzerland, Geneva (IATA)
22 Aug - 25 Aug
 Gain clarity on the main aviation insurance conventions and protocols, types of coverage available, and practices for insuring hull and liability risks. Law of Aviation Insurance (Classroom, 3 days)
United Kingdom, London (IATA)
22 Aug - 24 Aug
Este curso le ayudará a desarrollar sus competencias como docente, al ofrecer múltiples oportunidades de valorar y de mejorar su trabajo a la hora de plantear, desarrollar y analizar un evento formativo. Curso avanzado de entrenamiento para capacitadores (presencial, 3 días)
Chile, Santiago (IATA)
22 Aug - 24 Aug
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Netherlands, Amsterdam (IATA)
23 Aug - 25 Aug
 Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service. Baggage Handling Services and Systems (Classroom, 3 days)
Germany, Frankfurt (FRA-RTP)
28 Aug - 30 Aug
 Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments. Security Audit and Quality Control (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
 Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures. Airport Security Operations Optimization (Classroom, 5 days)
Canada, Montreal (IATA)
28 Aug - 1 Sep
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
United States, Miami (IATA)
28 Aug - 1 Sep
 Aprenda a aplicar el principio de la practica sobre los programas de capacitación en normativas relativas a mercancías peligrosas. Cualificaciones Profesionales para Instructores en DGR - Categorías 1, 2, 3, 6 (presencial, 5 días)
Argentina, Buenos Aires (IATA)
28 Aug - 1 Sep
 Learn the techniques and strategies to plan a comprehensive dangerous goods training program Instructional Techniques for DGR - Categories 4, 5, 7, 8, 9, 10, 11, 12 (Classroom, 5 days)
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
Sweden, Stockholm (IATA)
28 Aug - 1 Sep
 This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments. Document Control Systems (Classroom, 4 days)
United States, Miami (IATA)
28 Aug - 31 Aug
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Canada, Montreal (IATA)
28 Aug - 1 Sep
Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management. Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program
Switzerland, Geneva (IATA)
28 Aug - 1 Sep
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
United States, Miami (IATA)
28 Aug - 1 Sep
This course will equip you with tools and methodology you can easily apply when taking on multiple projects, programs, and portfolios. Monitoring and Controlling Multiple Projects, 30 PDUs (Classroom, 5 days)
Spain, Madrid (IATA)
28 Aug - 1 Sep
 Identify key elements in analyzing the financial performance of your airline. Airline Financial Management (Classroom)
Singapore, Singapore (IATA)
28 Aug - 1 Sep
 Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations. Repricing Exchanges and Reissues (Classroom, 4 days)
Singapore, Singapore (IATA)
28 Aug - 31 Aug
 Management techniques to facilitate large operations. Learn how to evaluate contractors, manage contracts and implement airport security countermeasures that support passenger facilitation. Aviation Security Management - Advanced (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
28 Aug - 1 Sep
Adquirir las habilidades y conocimientos necesarios para embalar y transportar las pilas y baterías de ión de litio y de metal de litio por vía aérea Transporte de baterías de litio por vía aérea (presencial, 2 días)
South Africa, Johannesburg (SAA-RTP)
28 Aug - 29 Aug
 Revalidate your 24-month IATA Dangerous Goods (DGR) requirement and stay up-to-date with the legal requirements, operational restrictions, and documentation regulations for dangerous goods. Dangerous Goods Regulations (DGR) - Recurrent - Category 6 (Classroom, 3 days)
Switzerland, Geneva (IATA)
29 Aug - 31 Aug
 Learn the most up-to-date airline and government requirements pertaining to the transport of live animals by air. Live Animals Transportation (Classroom, 3 days)
Brazil, Sao Paulo (IATA)
29 Aug - 31 Aug
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM) IGOM Implementation and Standardized Procedures (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight. Crew Resource Management (CRM) Implementation (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
China, Beijing (IATA)
29 Aug - 1 Sep
 Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules. Global Aviation Competition/Antitrust Law (Classroom, 3 days)
United Kingdom, London (IATA)
29 Aug - 31 Aug
 Techniques to generate passenger traffic amidst increasing competition. This course uses a competency-based approach to develop your skills as a strategic airline sales professional. Airline Sales and Key Account Management (Classroom, 4 days)
China, Beijing (IATA)
29 Aug - 1 Sep
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques. Airline Sales Strategies - Advanced (Classroom, 4 days)
Switzerland, Geneva (IATA)
29 Aug - 1 Sep
Improve your effectiveness as a manager to create and strengthen a team, understand different behavioral characteristics, set clear expectations. Managing People and Teams (Classroom, 3 days)
United Kingdom, London (IATA)
29 Aug - 31 Aug
 Understand credit card transactions and fraud prevention. Card Payment Policies and Fraud Prevention (Classroom, 3 days)
Singapore, Singapore (IATA)
29 Aug - 31 Aug
Gain the essential knowledge required to become a lead auditor by further developing your practical audit management and team leadership skills. Aviation Lead Auditor (Classroom, 3 days)
Kenya, Nairobi (KQ-RTP)
30 Aug - 1 Sep

September - 2017
 Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification. Aircraft Weight and Balance (Classroom, 5 days)
Germany, Frankfurt (FRA-RTP)
4 Sep - 8 Sep