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Classroom Training Schedule

Find upcoming classroom courses in a location near you

Note: This schedule shows courses held at IATA Training Centers and IATA regional partner locations
Visit the exam schedule to see upcoming distance learning exam dates and locations.



May - 2016
 Learn how to implement and integrate risk management within your organization and achieve effective internal controls with practical risk treatment action plans. Risk Management Practical Implementation (Classroom, 4 days)
Singapore (IATA)
30 May - 2 Jun
 Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process. Operational Risk Management (ORM) in Civil Aviation (Classroom, 5 days)
Canada, Montreal (IATA)
30 May - 3 Jun
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes. Airline Distribution Strategies and e-Commerce (Classroom, 5 days)
Spain, Madrid (IATA)
30 May - 3 Jun
 This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO. Safety Management Systems (SMS) for Civil Aviation (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
Switzerland, Geneva (IATA)
30 May - 3 Jun
 Achieve maximum accuracy in your passenger sales accounting activities. Sales Accounting and Control (Classroom, 5 days)
Netherlands, Amsterdam (IATA)
30 May - 3 Jun
 Stay up-to-date with your knowledge of the IATA/ICAO Dangerous Goods Regulations. Dangerous Goods Regulations (DGR) - Instructor Refresher (Classroom, 3 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
30 May - 1 Jun
This comprehensive course covers all operational topics required for category 3 staff. ULD Operations (Classroom, 3 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
30 May - 1 Jun
A requirement for all ISAGO Pool member auditors, this course covers the audit process specific to ISAGO as well as its standards and recommended practices. ISAGO for Auditors (Classroom, 5 days)
Canada, Montreal (IATA)
30 May - 3 Jun
Gain a broad understanding of business ethics concepts and learn how to apply an ethical code of practice within your organization to influence behavior and contribute to bottom line performance. Business Ethics (Classroom, 3 days)
Italy, Rome (IATA)
30 May - 1 Jun
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
United Kingdom, London (IATA)
31 May - 2 Jun
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
Germany, Frankfurt (IATA)
31 May - 3 Jun
Learn how to maximize your revenue by achieving a balance between demand, reservation scheduling and variable pricing. Dynamic Pricing and Revenue Management (Classroom, 4 days)
United States, Miami (IATA)
31 May - 3 Jun
During this course you will follow the supply chain from the refinery to delivery into the aircraft, learn how to minimize fuel uplift, and understand the processes in place to ensure safety in the delivery of fuel by the fuel suppliers. Aviation Fuel Management (Classroom, 3 days)
Switzerland, Geneva (IATA)
31 May - 2 Jun

June - 2016
 Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards... Airport Services - Passenger Handling (Classroom, 5 days)
Singapore (IATA)
6 Jun - 10 Jun
 Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals. Air Cargo Management (Classroom, 5 days)
United States, Miami (IATA)
6 Jun - 10 Jun
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention. Cargo Claims and Complaint Handling (Classroom, 2 days)
United States, Los Angeles (IATA)
6 Jun - 7 Jun
 Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage. Safety Risk Management (Classroom, 3 days)
Singapore (IATA)
6 Jun - 8 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
 Position training at the heart of organizational growth and improvement. Management of Training (Classroom, 5 days)
Switzerland, Geneva (IATA)
6 Jun - 10 Jun
Learn about the IOSA documentation system, typical organizational structure of airlines, audit procedures, and techniques to be applied by an IOSA auditor. IOSA Auditor Training (Classroom, 5 days)
France, Paris (IOSA)
6 Jun - 10 Jun
 Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp. Station / Ground Handling Management (Classroom, 5 days)
Turkey, Istanbul (Session Confirmed, TKAA-RTP)
6 Jun - 10 Jun
Gain the knowledge needed to bring out the best in the people you manage Managing People Performance (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
6 Jun - 10 Jun
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations. Safety Management Systems (SMS) for Airlines (Classroom, 5 days)
Peru, Lima (TTS-RTP)
6 Jun - 10 Jun
The course will equip you with the knowledge and skills to be able to plan, coordinate, lead and close an ISAGO audit. ISAGO Lead Auditors (Classroom, 3 days)
Canada, Montreal (IATA)
6 Jun - 8 Jun
Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR). Shipping Lithium Batteries by Air (Classroom, 2 days)
Singapore (IATA)
9 Jun - 10 Jun
 Benefit from the latest in scientific discoveries and developments in the management of risk posed by fatigue in aviation. Fatigue Risk Management Systems (FRMS) (Classroom, 3 days)
South Africa, Johannesburg (ATNS-RTP)
13 Jun - 15 Jun
 This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Audit, Quality and Risk Management for Temperature Controlled Cargo (Classroom, 5 Days)
Netherlands, Amsterdam (IATA)
13 Jun - 17 Jun
 Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center. Security Risk and Crisis Management (Classroom, 5 days)
China, Beijing (IATA)
13 Jun - 17 Jun
 Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services. Legal and Financial Issues for Air Navigation Service Providers (presencial, 5 días)
Belgium, Brussels (IATA)
13 Jun - 17 Jun
 Sign better deals by improving your tactics and techniques. International Negotiation Skills (Classroom, 5 days)
United Kingdom, London (IATA)
13 Jun - 17 Jun
 Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy. Human Resources Management (Classroom, 5 days)
United States, Miami (IATA)
13 Jun - 17 Jun
 Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions. Passenger Interline Accounting and Control (Classroom, 5 days)
Singapore (IATA)
13 Jun - 17 Jun
Gain the competencies to accept, handle and process shipments containing dangerous goods according to the current edition of the IATA Dangerous Goods Regulations (DGR) manual. Dangerous Goods Regulations (DGR) - Initial - Category 6 (Classroom, 5 days)
United States, Los Angeles (IATA)
13 Jun - 17 Jun
 Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Cargo Skills and Procedures (Classroom, 5 days)
Hong Kong SAR, Hong Kong (JAA-RTP)
13 Jun - 17 Jun
Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 3.4.13 IOSA Airline Auditor Training (Classroom, 5 days)
Singapore (IATA)
13 Jun - 17 Jun
 Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error. Human Factors in Ground Operations (Classroom, 3 days)
Argentina, Buenos Aires (IATA)
14 Jun - 16 Jun
 Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement. Aircraft Acquisition and Financing (Classroom, 4 days)
United States, Miami (IATA)
14 Jun - 17 Jun
An in depth review of New Distribution Capability (NDC) for airlines to build your business case and deployment options for your distribution strategy. Airlines Understanding and Adopting NDC (Classroom, 3.5 days)
Singapore (IATA)
14 Jun - 17 Jun
 员工每 24 个月都要按照最新的危险品运输条例进行 DGR 培训。这种继续教育课程提供了当前危险品的法律要求、操作限制、包装指示等知识. 危险品规则– 复训
China, Shanghai (IATA)
15 Jun - 17 Jun
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators. Airport Slots and Coordination (Classroom, 3 days)
Germany, Hamburg (CCH-IATA)
18 Jun - 20 Jun
 Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink. Aeronautical Information Management (AIM) - latest developments (Classroom, 5 days)
South Africa, Johannesburg (ATNS-RTP)
20 Jun - 24 Jun
 Understand the legal framework of international air law regimes by studying the function of organizations involved in regulating the industry. International Air Law - University of Geneva (Classroom, 3 days)
Switzerland, Geneva (UoG-AV)
20 Jun - 22 Jun
 Confidently apply instructional design principles and instructional techniques to design and deliver an IATA Dangerous Goods Regulations training program. Professional Skills for DGR Instructors - Categories 1,2,3,6 (Classroom, 5 days)
United States, Los Angeles (IATA)
20 Jun - 24 Jun
 Descubra los enfoques comunes de los requisitos y los procedimientos en el campo de la seguridad en la aviación. Sistemas de Gestión de la Seguridad Física - SeMS (presencial 5 días)
Colombia, Bogota (IATA)
20 Jun - 24 Jun
 Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service. Airport Master Planning (Classroom, 5 days)
China, Beijing (IATA)
20 Jun - 24 Jun
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards Airline Safety Investigation (Classroom, 5 days)
Italy, Rome (IATA)
20 Jun - 24 Jun
 Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats. Airline Security Operations Optimization (Classroom, 5 days)
United States, Miami (IATA)
20 Jun - 24 Jun
Align your flight operations with regulatory requirements and learn how to manage recruitment and training. Flight Operations Management (Classroom, 5 days)
Singapore (IATA)
20 Jun - 24 Jun
 Assure efficient and compliant security operations with this review of industry standards, risk assessment and people management practices. Aviation Security Management (Classroom, 5 days)
Switzerland, Geneva (IATA)
20 Jun - 24 Jun
 Administre la calidad de la aviación con un enfoque sistémico y basado en procesos. Gestión de calidad y servicio en la aviación (presencial, 5 días)
Peru, Lima (IATA)
20 Jun - 24 Jun
 Leveraging IATA know-how look deeper into economic and policy developments affecting the global air transport industry. Examine Financial Forecasts, Industry Outlooks, profitability, regulations. Air Transport Economics (Classroom, 5 days)
China, Beijing (IATA)
20 Jun - 24 Jun
 Learn how to build a management system that integrates safety, quality and risk processesfor all aviation operations.