​Developing professionals for tomorrow's air transport industry

Coronavirus (COVID-19) Update

As a global organization we are closely monitoring the evolving situation of the COVID-19 pandemic along with the rest of the world. Our highest priority is your health and well-being as well as that of our dedicated team.

To ensure everyone’s safety we needed to cancel and reschedule a large number of classroom courses. If your course has been cancelled or rescheduled, or if you have cancelled your registration (we have waived the late cancellation fees to allow you to reschedule at no cost), please contact our Customer Service team to reschedule your training.

With your safety in mind

  • We are diligently following the guidance and best practice from the WHO
  • Our Customer Service team is available to answer any questions, and provide more information on the many precautions we are taking to protect your health and safety

Our teams are working tirelessly to find the best solutions so that, if you choose, you can continue your learning from wherever you are, even in these times of crisis and isolation:

  • We are introducing virtual classrooms for several of our classroom courses, with the aim to provide a more comprehensive offering of virtual classroom training in the future
  • We are expanding our eLearning portfolio.
  • We are assessing the ability to offer virtual in-house training. To request more information, please visit iata.org/training-inhouse

While the environment around us is uncertain, we take comfort in the fact that we have a world-class team and a compassionate and loyal community of students and customers. We will continue to communicate with transparency and act responsibly to ensure your health and well-being, as well as that of our staff and partners.

Search courses and diplomas

Found 448 courses and diplomas

Air Transport Fundamentals for the Leadership & Management Training Program

Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.

  • English
  • Course

Air Transport Statistics (Classroom, 4 days)

Learn about the Air Transport Statistics programs run by IATA and ICAO including current standards, concepts and methodologies for the compilation of traffic statistics.

  • English
  • Español
  • Course

Air Transportation Management (Classroom, 3 days)

Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.

  • English
  • Español
  • Français
  • Course

Aircraft Acquisition and Financing (Classroom, 4 days)

Financial and legal fundamentals to help you choose, draft, and negotiate an aircraft acquisition agreement.

  • English
  • Español
  • Course

Aircraft Airworthiness and Air Carrier Certification (Classroom, 5 days)

Gain the knowledge and skills to manage aircraft certification and continuing airworthiness as per the current ICAO Annexes, regulations and requirements (FAA, JAA, EASA).

  • English
  • Course

Aircraft De-icing Operations Management (Classroom, 3 days)

Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.

  • English
  • Course

Aircraft Decommissioning: Regulations, Economics and Sustainability (Classroom, 2 days)

Business processes, operational experiences and best practices to optimize the residual value from aircraft decommissioning

  • English
  • Course

Aircraft Marshalling and Ramp Hand Signals with RampVR (Classroom, 1 day)

Study IATA Standard marshalling and hand signals for safe and efficient ramp communications with RampVR™.

  • English
  • Course

Aircraft Recovery (Classroom, 5 days)

Learn to manage an aircraft recovery event.

  • English
  • Course

Aircraft Turnaround Coordination and Loading Supervision (Classroom, 4 days)

Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.

  • English
  • Course

Aircraft Turnaround Coordination and Loading Supervision with RampVR (Classroom, 4 days)

Lead your ramp team in the consistent servicing and turnaround of multiple aircraft types.

  • English
  • Course

Aircraft Weight & Balance Refresher (Classroom, 3 days)

Refresh your formal knowledge on theories and principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.

  • English
  • Course

Aircraft Weight and Balance (Classroom, 5 days)

Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.

  • English
  • Course

Airline Business Development Diploma

Achieve commercial objectives and stay competitive. Learn to gain market share, increase product awareness, and sustain growth.

  • English
  • Español
  • Français
  • Diploma

Airline Business Foundations - University of Geneva (Classroom, 3 days)

Analyze various airline strategies and business models, and learn how they are managed and operated in a competitive global environment.

  • English
  • Course

Airline Business Foundations with Management Game (Classroom, 3 days)

If you’re a new airline recruit or an aviation company with airline clients, this course will bring you up to speed on key airline business practices to help you succeed in the industry.

  • English
  • Course

Airline Business Models and Competitive Strategies (Classroom, 5 days) Virtual Simulation Program

Test your management skills and strategic thinking to run your own airline and decide on the network, fleet, schedule, marketing and revenue management.

  • English
  • Course

Airline Cabin Crew Training

This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.

  • English
  • 中文
  • Course

Airline Cabin Crew Training for the Leadership & Management Training Program

Take this first step to becoming an airline cabin crew member while developing your people and business management skills.

  • English
  • Course

Airline Contract Law (Classroom, 4 days)

Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more.

  • English
  • Español
  • Course

Airline Customer Service

Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.

  • English
  • 中文
  • Course

Airline Customer Service for the Leadership & Management Training Program

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

  • English
  • Course

Airline Customer Service: Strategy Design and Implementation (Classroom, 3 days)

Understand the concepts and processes required to design and implement a successful customer service strategy at an airline.

  • English
  • Español
  • Course

Airline Distribution Strategies and e-Commerce (Classroom, 5 days)

Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.

  • English
  • Course