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Found 613 courses and diplomas

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Cargo Claims and Complaint Handling

Providing the current crucial legal aspects of the carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.

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Safety Management Systems (SMS) for Maintenance and Repair Operations

This course reflects the progress in Safety Management System (SMS) practical knowledge as well as conceptual thinking since 2006, both resulting from shared industry experiences.

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Temperature Mapping Study

Temperature mapping is a process of identifying the differences and changes in temperature that occur within a designated storage area.

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Dangerous Goods Regulations (DGR) for Handling and Loading Personnel

Ensure that you are competent to perform your job function in compliance with the provisions of IATA's DGR - section 1.5 and in accordance with function 7.4 in IATA's 'Dangerous Goods Training Guidance'.

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Temperature Controlled Container Operations

This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements.

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Temperature Mapping Study

Gain theoretical and practical knowledge on how to conduct a temperature mapping study related to storage areas designated for temperature-controlled healthcare products.

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Cargo Accident Investigation and Prevention

Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.

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Air Transportation Management

Gain a comprehensive overview of the air transportation industry plus management and presentation skills to boost your career.

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Performance-based Navigation (PBN) Operational Approvals for CAAs and Airlines

This course addresses the Performance-based Navigation PBN approval process from the perspective of the state regulator as well as the air operator.

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Cargo Airline Customer Service

An introduction to the fundamental elements of customer service and how they can be applied in any organization

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Cargo Business Intelligence (BI) and Competition Analysis

Learn about factors that impact performance in the industry, effective decision-making using market research and analysis to increase market share

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Safety Risk Management (SRM) Workshop with Simulation

Work collaboratively as a team to overcome the safety issues within the simulated operational environment and demonstrate the importance of implementing an effective safety management system (SMS).

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Management of Aviation Quality and Service

Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.

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Preloading Advance Cargo Information (PLACI)

Enhance your understanding of the entire global logistics supply to support your compliance efforts regarding the Preloading Advance Cargo Information (PLACI).

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Auditing in Aviation – University of St. Gallen

IATA’s Auditing in Aviation – University of St. Gallen course deals with compliance, the basic regulations and how to install efficient internal auditing processes.