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Found 624 courses and diplomas

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Cargo Security Awareness

Build your awareness in air cargo security regulations and the basic principles of security enforcement in the cargo environment.

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Building Resilient Aviation Professionals

The techniques and practice of mindfulness taught in this course will provide you with the tools to enable you to be resilient and sharpen your focus on the important things

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Passenger Experience Service Design Fundamentals

Understand the design thinking process and show you how to apply "human-centered design" techniques in combination with analytical research of customers

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Aviation Safety Fundamentals

Gain a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.

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Procurement and Contracts Management

Learn how to properly manage and control the procurement process with your suppliers.

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IOSA Program Fundamentals

Giving you the basics of the IOSA audit program, which is a globally recognized standard for airline safety and quality

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CASS and CASSlink Workshop

Learn more about local IATA Cargo Account Settlement System (CASS) and Governance, along with the latest enhancements and functionalities in CASSLink.

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In-flight Security

From minor in-flight incidents to bomb threats and hijacking situations, learn tested techniques to handle a range of passenger disturbances. Practice your response skills in a series of exercises.

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Safety Risk Management (SRM) with Simulation

Learn why it is important to conduct a safety risk assessment. Three days of instruction in the classroom are followed by 1 day of exercises using IATA's Safety simulation tool.

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ULD Management

Unit Load Device (ULD) management training, including additionally the legal, technical and purchasing requirements for ULD

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Travel and Tourism Consultant Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

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Advanced Skills in Journey Pricing and Ticketing

Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.

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Aviation Security International Legal Conventions

This course provides you with a deep dive into the international legal conventions that have a bearing on the aviation industry and the legal structures that create this framework.

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Safety Risk Management

Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

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Safety Performance Indicators

Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets.