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Found 613 courses and diplomas
Consumer Protection in Air Transport
Providing a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.
Building an Effective Business Case in Aviation
Learn the fundamental concepts and most valuable strategies for creating a successful business case.
Fundamentals of Tourism: Industry Overview and the Role of Aviation
Discover how aviation drives tourism in IATA’s 4-day course—ideal for tourism professionals and government stakeholders.
Leadership and Executive Coaching for Aviation Professionals
This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Managing Green Airports
This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.
Flight Operations Management - Introduction
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
Data Science for Decision Making in Aviation
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting
SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Aviation Law and Regulations
An overview of all relevant aspects of aviation law and regulation required in the airline industry and its partners/counterparts
Project Management Essentials
Learn how to apply essential project management concepts, how to deal with changes and challenges, and the impact of your decisions based on project outcomes.
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Airline Industry Data Model (AIDM) Methodology and Tool
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
Safety Risk Management
Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.
