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Developing professionals for tomorrow's air transport industry
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Found 610 courses and diplomas
Classroom
Flight Operations Management - Introduction
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
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CEIV Fresh Refresher course for Key Personnel
Define quality and risk management systems around the transport, handling and manipulation of time and temperature-sensitive perishable shipments in the air freight industry
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Data Science for Decision Making in Aviation
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting
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SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
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Just Culture in Civil Aviation
In aviation safety is paramount and Just Culture plays a vital role in achieving a positive Safety Culture by fostering an environment where employees can report mistakes and near-misses without fear of punishment
- English
- Español
Virtual classroom
Human Factors in Ground Operations
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
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IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
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Environmental Management Systems
Learn how to design and develop an aviation-specific management system that drives environmental performance
Virtual classroom
Lithium Battery Logistics Safety Management
Explore IATA’s Lithium Battery Safety Regulations (LBSR) and learn how to use the CEIV Lithium Battery audit checklist to ensure the safe transportation and handling of lithium batteries
Virtual classroom
Consumer Protection in Air Transport
Providing a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.
Virtual classroom
Project Management Essentials
Learn how to apply essential project management concepts, how to deal with changes and challenges, and the impact of your decisions based on project outcomes.
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Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Virtual classroom
Fundamentals of Tourism: Industry Overview and the Role of Aviation
Discover how aviation drives tourism in IATA’s 4-day course—ideal for tourism professionals and government stakeholders.
Virtual classroom
Leadership and Executive Coaching for Aviation Professionals
This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.
Virtual classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
