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You searched for "network planning"
Found 624 courses and diplomas
Virtual classroom
European Union (EU) Aviation Law
Gain up-to-date knowledge of the particularities, requirements and challenges faced by airlines operating to, from or within the European Union (EU).
Classroom
Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention
Unlock the potential of your frequent flyer promotions with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers.
Virtual classroom
Document Control Systems
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
Virtual classroom
Safety Management Systems (SMS) - Train the Trainer
Learn how to train to improve performance, introduce safer operations, and reduce costs in your airline while ensuring compliance with ICAO SMS requirements.
Virtual classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
Virtual classroom
Air Cargo Customer Service
Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.
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International Negotiation Skills
Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course
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Lean Six Sigma in Air Cargo Logistics
An overview of the Lean Six Sigma concept and how it can be applied to the Air Cargo and Logistics industries
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Safety Management System (SMS) for Ground Operations
Learn how to manage risks in ground operations through proactive risk assessment, mapping and mitigation actions
Virtual classroom
Mastering Agile Leadership for Aviation Professionals
Foster agility and resilience and introduce a culture of mindfulness and mental health in your organization
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IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Virtual classroom
Infectious Substances Transport
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields.
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Environmental Management Systems
Learn how to design and develop an aviation-specific management system that drives environmental performance
Virtual classroom
Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships
Learn the skills and common practices in the air transport industry that will enable you to build, analyse and implement effective cooperative strategies
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Security Audit and Quality Control
Ensure your compliance with ICAO Annex 17 audit requirements, plus international and national security programs. Learn how to conduct audits and quality control across multiple security segments.
