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​Developing professionals for tomorrow's air transport industry

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Found 613 courses and diplomas

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Airside Safety Management & Compliance

This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).

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Airline Business Diversification: Generating Ancillary Revenues

Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.

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Airline Customer Service course

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

  • English
  • 中文
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Cargo Supply Chain and Transport Modes course

Improve your knowledge regarding supply chain management, logistics and different modes of transport.

  • English
  • 中文
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Project Management Essentials

This course will teach you the fundamentals of project management.

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Customer Service: An Aviation Perspective

Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective

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ONE Record Standard

Dive into the transformative world of ONE Record with our carefully designed course, aimed at innovating air cargo data systems.

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Airline Industry Data Model (AIDM) Methodology and Tool

Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology

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ACC3/RA3/KC3 Cargo Security Manager

Prepare your organization for participation in the ACC3/RA3/KC Security Validation.

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Dangerous Goods Regulations (DGR) for Preparing DG Consignments - Recurrent

Ensure compliance with all safety and regulatory requirements and continue to prepare dangerous goods consignments and the necessary accompanying documentation for transportation by air with complete confidence.

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SGHA and SLA Essentials

Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document

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CEIV Fresh Refresher course for Key Personnel

Define quality and risk management systems around the transport, handling and manipulation of time and temperature-sensitive perishable shipments in the air freight industry

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Perishable Cargo Logistics Management

Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization

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Air Cargo for Pharma Shippers

Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.

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Aviation Compliance Monitoring and Quality Integration

Learn to integrate aviation compliance monitoring into your airline’s Quality Management System with IATA’s interactive training course.