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Found 610 courses and diplomas
Repricing Exchanges and Reissues
Learn how to apply correct ticketing rules and perform complex transactions such as revalidating, exchanging or reissuing tickets without errors.
Cargo Supply Chain and Transport Modes course
Improve your knowledge regarding supply chain management, logistics and different modes of transport.
- English
- 中文
Airline Partnerships: Legal and Commercial Considerations
Learn how airline partnerships work and how cooperative agreements shape operations, connectivity, and the passenger experience.
Airline Business Diversification: Generating Ancillary Revenues
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
ONE Record Standard
Dive into the transformative world of ONE Record with our carefully designed course, aimed at innovating air cargo data systems.
Airline Industry Data Model (AIDM) Methodology and Tool
Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology
ACC3/RA3/KC3 Cargo Security Manager
Prepare your organization for participation in the ACC3/RA3/KC Security Validation.
Cargo Accident Investigation and Prevention
Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.
Perishable Cargo Logistics Management
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization
Cargo Claims and Complaint Handling
Providing the current crucial legal aspects of the carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Aircraft Weight and Balance
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
