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Found 624 courses and diplomas

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Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers

Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.

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Digital Identity and Biometrics Fundamentals

Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation

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Safety Performance Indicators

Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets.

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Airline Partnerships: Legal and Commercial Considerations

Learn how airline partnerships work and how cooperative agreements shape operations, connectivity, and the passenger experience.

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Fundamentals of Tourism: Industry Overview and the Role of Aviation

Discover how aviation drives tourism in IATA’s 4-day course—ideal for tourism professionals and government stakeholders.

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Leadership and Executive Coaching for Aviation Professionals

This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.

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Selling Sustainable Travel Workshop: Tools and techniques for travel organizations

Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability

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Cargo Accident Investigation and Prevention

Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs.

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Safety Risk Management

Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

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Building an Effective Business Case in Aviation

Learn the fundamental concepts and most valuable strategies for creating a successful business case.

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Just Culture in Civil Aviation

In aviation safety is paramount and Just Culture plays a vital role in achieving a positive Safety Culture by fostering an environment where employees can report mistakes and near-misses without fear of punishment

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Human Factors in Ground Operations

Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.

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IGOM Implementation and Standardized Procedures

Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)

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Environmental Management Systems

Learn how to design and develop an aviation-specific management system that drives environmental performance

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Lithium Battery Logistics Safety Management

Explore IATA’s Lithium Battery Safety Regulations (LBSR) and learn how to use the CEIV Lithium Battery audit checklist to ensure the safe transportation and handling of lithium batteries