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Found 613 courses and diplomas
Safety Performance Indicators
Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets.
Safety Risk Management
Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.
Flight Operations Management - Introduction
Align your flight operations with regulatory requirements and learn how to manage recruitment and training.
Data Science for Decision Making in Aviation
Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting
SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Aviation Law and Regulations
An overview of all relevant aspects of aviation law and regulation required in the airline industry and its partners/counterparts
Project Management Essentials
Learn how to apply essential project management concepts, how to deal with changes and challenges, and the impact of your decisions based on project outcomes.
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Airline Industry Data Model (AIDM) Methodology and Tool
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
CEIV Fresh Refresher course for Key Personnel
Define quality and risk management systems around the transport, handling and manipulation of time and temperature-sensitive perishable shipments in the air freight industry
Passenger Handling Supervision
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Airport Route Development and Commercial Management
Modern airports are self-sustained complex businesses with revenue targets. Form commercial development strategies to help you maximize revenue through aeronautical and non-aeronautical activities.
Operational Risk Management (ORM) for CAAs and ANSPs
Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.
Introduction to Security Intelligence Analysis
Learn about security intelligence analysis, how to integrate intelligence reports into your decision-making process and learn how to use bias identification, mind-mapping, creative thinking and conceptual models in security analysis to establish ethical intelligence feeds.
