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Found 624 courses and diplomas

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Managing Green Airports

This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.

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Flight Operations Management - Introduction

Align your flight operations with regulatory requirements and learn how to manage recruitment and training.

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CEIV Fresh Refresher course for Key Personnel

Define quality and risk management systems around the transport, handling and manipulation of time and temperature-sensitive perishable shipments in the air freight industry

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Data Science for Decision Making in Aviation

Be equipped with data analytics tools that will allow you to shift from number crunching to financial analytics and forecasting

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Baggage Claims and Proration

Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.

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Fundamentals of Tourism: Industry Overview and the Role of Aviation

Discover how aviation drives tourism in IATA’s 4-day course—ideal for tourism professionals and government stakeholders.

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Leadership and Executive Coaching for Aviation Professionals

This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.

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Selling Sustainable Travel Workshop: Tools and techniques for travel organizations

Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability

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Building an Effective Business Case in Aviation

Learn the fundamental concepts and most valuable strategies for creating a successful business case.

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Safety Performance Indicators

Learn the foundations of Safety Performance Indicators (SPIs), and how to practically develop them, integration of safety objectives, SPIs and safety performance targets.

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Safety Risk Management

Learn how to improve your operational safety by correctly identifying hazards, providing effective controls to mitigate safety risks, and reducing equipment loss and damage.

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SGHA for Line Maintenance

Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.

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Aviation Law and Regulations

An overview of all relevant aspects of aviation law and regulation required in the airline industry and its partners/counterparts

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Air Cargo Customer Service

Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.

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Air Cargo Fundamentals

Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry