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Found 628 courses and diplomas
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Airline Business Diversification: Generating Ancillary Revenues
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.
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Infectious Substances Transport
In accordance with Division 6.2 – Category A and B requirements, this course will keep you compliant with regulations for shipping infectious substances, such as those used in medical research and diagnostic fields.
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Legal and Financial Issues for Air Navigation Service Providers
Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services.
Virtual classroom
Cargo Airline Customer Service
An introduction to the fundamental elements of customer service and how they can be applied in any organization
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Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry.
Virtual classroom
Security Audit and Quality Control
An advanced course focussing on industry-wide security audit requirements and essential airline and airport security audit requirements in ICAO Annex 17
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SGHA-SLA and Effective Negotiation Behaviors
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
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SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Virtual classroom
Dangerous Goods Regulations (DGR) for Preparing DG Consignments - Recurrent
Ensure compliance with all safety and regulatory requirements and continue to prepare dangerous goods consignments and the necessary accompanying documentation for transportation by air with complete confidence.
Virtual classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
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Aviation Fuel Hedging: Strategies for Cost Management and Risk Mitigation
Equip yourself with the knowledge, tools, and skills to navigate fuel price volatility with confidence.
Virtual classroom
Airline Financial Management
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
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Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Virtual classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
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IATA MRO SmartHub Fundamentals and Practical Application
A comprehensive exploration of the aviation Maintenance, Repair, and Overhaul (MRO) ecosystem, providing professionals with a solid foundation in key concepts, regulatory frameworks, and commercial practices
