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Found 628 courses and diplomas

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Risk Management Implementation

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

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Cargo Claims and Complaint Handling

This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.

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Passenger Data Exchange Programs (API/PNR)

Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards.

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Ramp Incident / Accident Investigation

Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.

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Passenger Proration - Fundamentals

Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.

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Air Cargo for Pharma Shippers

Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.

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Passenger Fares and Ticketing - Advanced

Learn how to price complexed itineraries with surface sectors and how to determine different types of combinations: single vs. multiple pricing units with possible end-on and side-trips.

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Passenger Proration - Advanced

Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).

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Air Cargo Law and Convention

Examine the impact of air cargo law developments on the airline business and understand the different approaches and solutions to the complex air cargo law issues.

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Aviation Security Management - Advanced

Overcome both internal and external Avsec challenges by evaluating in-house and outsourced Avsec options and learn how to select the right Avsec contractors for your organization.

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Aviation Law for Managers (non-lawyers)

Acquire a general understanding of aviation law relevant to air navigation services, airlines, civil aviation authorities and airports.

  • English
  • Español
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Fuel Efficiency and Conservation

Want to save 3% to 5% on your fuel bill? Perform a fuel efficiency audit of your own organization and undertake a structured implementation and cultural change program.

  • Français
  • English
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Air Cargo Management

Review the cargo system with an international perspective, focusing on the business, operations and regulatory fundamentals.

  • English
  • Español
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Global Aviation Competition/Antitrust Law

Gain a clear understanding of the relevant practical issues of EU competition substantive rules, as well as EU institutions and their rules.

  • Español
  • English
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Passenger Handling Supervision

Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards