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Found 628 courses and diplomas
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Airport Total Quality Management and Customer Service
Learn how to develop a TQM strategy and quality culture that achieves organizational effectiveness across all airport operations.
Commercial Management in Aviation Diploma
Designed for operations and other non-commercial professionals in the aviation industry. It focuses on th building awareness and skills for understanding how and why airlines make commercial decisions and how such decisions impact operational quality and performance of an airline.
Aviation Security Management Diploma
Learn how to apply security measures in response to dynamic security demands.Validate your expertise as an AVSEC Manager with this industry-recognized diploma. Learn to manage teams, resources, and security measures in line with evolving aviation security standards.
Travel and Tourism Consultant Diploma for the Leadership & Management Training Program
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
Aviation Security Awareness for the Leadership & Management Training Program
This course introduces you to the security measures and regulations you need to know to work responsibly in the industry.
Airline Sales Maximization Diploma
Boost airline revenue with the IATA Diploma in Airline Sales Maximization. Learn advanced sales strategies, e-commerce, customer segmentation, and effective distribution to maximize commercial KPIs.
Professional Training Diploma
Skills to become an effective instructor and develop your career in training.
Ground Operations Diploma
Advance your career in ground handling with the IATA Ground Operations Diploma. Gain practical skills in managing airside and landside operations, station performance, safety, and service quality.
Airport Operations Fundamentals for the Leadership & Management Training Program
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed
Air Cargo Management Diploma
Gain the strategic, operational, and leadership skills needed to excel in the fast-paced air cargo industry with the IATA Air Cargo Management Diploma. This in-depth program equips professionals with expertise in business strategy, marketing, and revenue management to drive efficiency and growth.
Aircraft De-icing Operations Management
Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.
Change Management with Interactive Simulation - University of St Gallen
Using a change management simulation, learn through serious play, how to effectively lead and manage important organizational changes through proven methodology and experiential exercises
Geography in Travel Planning
Study world geography and time zones to better advise your clients on travel destinations and tours.
Security Management Systems - SeMS
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
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