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Found 814 courses and diplomas
Consumer Protection in Air Transport
Providing a clear overview and interpretation of the EU Regulation 261/2004 that will improve how you handle passenger claims when applicable.
CORSIA - Technical Aviation Knowledge for Verifiers
Learn the aviation-specific knowledge that you will need to become an accredited verifier for ICAO’s Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)
CORSIA - Technical Aviation Knowledge for Verifiers
Learn the aviation-specific knowledge that you will need to become an accredited verifier for ICAO’s Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)
CORSIA Fundamentals
Learn more about the different industry initiatives to tackle climate change and how CORSIA fits in with these initiatives
Cost Reduction Strategies for Air Navigation Service Providers (ANSPs)
Profit from the best practices of international leaders in Air Navigation Service Provision to reduce your costs and improve your operating result without compromising your safety performance.
Crew Resource Management (CRM) Implementation
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight.
Crew Resource Management (CRM) Implementation
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight.
Crew Resource Management (CRM) Training Design for Instructors
This train-the-trainer course lets you practice teaching techniques that will make your CRM training effective and motivating for your students.
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective