​Developing professionals for tomorrow's air transport industry

IATA has developed industry-leading digital training to forge a strong restart for the industry

Courses are available as cost-effective LIVE virtual classroom courses or e-learning.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 705 courses and diplomas

e-learning.svg E-LEARNING

Travel Agency Fees: A Professional Approach (e-learning)

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English
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Travel and Tourism Consultant Diploma (partner-taught or self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
Diploma.svg Diploma

Travel and Tourism Consultant Diploma (self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
PartnerTaught.svg Partner-taught or self-study

Travel and Tourism Consultant for the Leadership & Management Diploma (partner-taught or self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

  • English
e-learning.svg E-LEARNING

Travel Document and Entry Requirement Checks (e-learning)

Learn the skills and tools used to identify forged documents and potentially disruptive passengers

  • English
Diploma.svg Diploma

Travel Operations Diploma (self-study)

This diploma provides an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advise on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase customer base and retain customer loyalty.

  • English
Diploma.svg Diploma

Travel Sales and Operations Diploma (self-study)

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

  • English
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ULD Build-up Training (classroom)

Recognize the different types of Unit Load Devices (ULDs) and have a clear understanding of their operating limitation.

  • English
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ULD Management (classroom)

Unit Load Device (ULD) management training, including additionally the legal, technical and purchasing requirements for ULD

  • English
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ULD Operations (classroom)

This comprehensive course covers all operational topics required for category 3 staff.

  • English
  • 中文
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ULD Safety and Inspection (LIVE virtual classroom)

Learn what everybody should know about Unit load Devices (ULD) and their operation in air transport

  • English
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ULD Train the Trainer (classroom)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

  • English
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ULD Train the Trainer (LIVE virtual classroom)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

  • English
Classroom.svg Classroom

Understanding NDC Architecture (classroom)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

  • English
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Unruly Passenger Prevention and Response (classroom)

Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.

  • English