My Training Account
Developing professionals for tomorrow's air transport industry
IATA has developed industry-leading digital training to forge a strong restart for the industry.
Courses are available as cost-effective LIVE virtual classroom courses or e-learning.
Found 705 courses and diplomas
E-LEARNING
Travel Agency Fees: A Professional Approach (e-learning)
Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.
- English
Partner-taught or self-study
Travel and Tourism Consultant Diploma (partner-taught or self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
- English
Diploma
Travel and Tourism Consultant Diploma (self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
- English
Partner-taught or self-study
Travel and Tourism Consultant for the Leadership & Management Diploma (partner-taught or self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
- English
E-LEARNING
Travel Document and Entry Requirement Checks (e-learning)
Learn the skills and tools used to identify forged documents and potentially disruptive passengers
- English
Diploma
Travel Operations Diploma (self-study)
This diploma provides an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advise on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase customer base and retain customer loyalty.
- English
Diploma
Travel Sales and Operations Diploma (self-study)
Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.
- English
Classroom
ULD Build-up Training (classroom)
Recognize the different types of Unit Load Devices (ULDs) and have a clear understanding of their operating limitation.
- English
Classroom
ULD Management (classroom)
Unit Load Device (ULD) management training, including additionally the legal, technical and purchasing requirements for ULD
- English
Classroom
ULD Operations (classroom)
This comprehensive course covers all operational topics required for category 3 staff.
- English
- 中文
Virtual classroom
ULD Safety and Inspection (LIVE virtual classroom)
Learn what everybody should know about Unit load Devices (ULD) and their operation in air transport
- English
Classroom
ULD Train the Trainer (classroom)
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.
- English
Virtual classroom
ULD Train the Trainer (LIVE virtual classroom)
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.
- English
Classroom
Understanding NDC Architecture (classroom)
An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture
- English
Classroom
Unruly Passenger Prevention and Response (classroom)
Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.
- English
