​Developing professionals for tomorrow's air transport industry

Coronavirus (COVID-19) Update

As a global organization we are closely monitoring the evolving situation of the COVID-19 pandemic along with the rest of the world. Our highest priority is your health and well-being as well as that of our dedicated team.

To ensure everyone’s safety we needed to cancel and reschedule a large number of classroom courses. If your course has been cancelled or rescheduled, or if you have cancelled your registration (we have waived the late cancellation fees to allow you to reschedule at no cost), please contact our Customer Service team to reschedule your training.

With your safety in mind

  • We are diligently following the guidance and best practice from the WHO
  • Our Customer Service team is available to answer any questions, and provide more information on the many precautions we are taking to protect your health and safety

Our teams are working tirelessly to find the best solutions so that, if you choose, you can continue your learning from wherever you are, even in these times of crisis and isolation:

  • We have introduced virtual classrooms for several of our classroom courses, and will continue to provide a more comprehensive offering in the coming months
  • We are expanding our eLearning portfolio
  • We are assessing the ability to offer virtual in-house training. To request more information, please visit iata.org/training-inhouse

While the environment around us is uncertain, we take comfort in the fact that we have a world-class team and a compassionate and loyal community of students and customers. We will continue to communicate with transparency and act responsibly to ensure your health and well-being, as well as that of our staff and partners.

Search courses and diplomas

Found 450 courses and diplomas

Temperature Mapping Study (Classroom, 3 days)

Gain theoretical and practical knowledge on how to conduct a temperature mapping study related to storage areas designated for temperature-controlled healthcare products.

  • English
  • Course

Temperature Controlled Container Operations (Classroom, 2 days)

This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements.

  • English
  • Course

Threat and Error Management (TEM) in ATM (Classroom, 5 days)

Be able to apply a structured approach to preventing incidents and accidents in Air Traffic Management using Team Resource Management (TRM) and specifically Threat and Error Management (TEM).

  • English
  • Español
  • Course

Train the Trainer (Classroom, 3 days)

Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.

  • English
  • Español
  • Français
  • Course

Training Needs Assessment (Classroom, 3 days)

Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.

  • English
  • Español
  • Course

Transport of Dangerous Goods by Sea (Classroom, 3 days)

Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage.

  • English
  • Course

Travel Agency Fees: A Professional Approach - E-Learning - English

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English
  • Course

Travel and Tourism Consultant

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Course

Travel and Tourism Consultant Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Diploma

Travel and Tourism Consultant for the Leadership & Management Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

  • English
  • Course

Travel and Tourism Workshop (Classroom)

The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market.

  • English
  • Course

Travel Sales and Operations Diploma

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

  • English
  • Diploma

ULD Operations (Classroom, 3 days)

This comprehensive course covers all operational topics required for category 3 staff.

  • English
  • 中文
  • Course

ULD Safety and Inspection (Virtual Classroom)

Learn what everybody should know about Unit load Devices (ULD) and their operation in air transport

  • English
  • Course

ULD Train the Trainer (Classroom, 5 days)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

  • English
  • Course

Understanding NDC (Virtual Classroom)

Providing aviation industry consultants with in-depth expertise on New Distribution Capability (NDC)

  • English
  • Course

Understanding NDC Architecture (Classroom, 2 days)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

  • English
  • Course

Unruly Passenger Prevention and Response (Classroom, 3 days)

Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.

  • English
  • Course