Did you know that in the past 5 years, 148 participants from 34 countries have taken this course with IATA?
A coordinated response to emergencies is imperative for both airport operators and ground handling service providers (GSPs). Airport operators must effectively manage emergencies within or near the airport, minimizing impact and leading the expert team and airport community in response efforts. This requires knowledgeable and skilled personnel trained to execute the Airport Emergency Response Plan (ERP-AEP), developed in collaboration with relevant agencies and stakeholders. Our course provides managerial and technical expertise to assume expert roles in airport emergency response. Similarly, GSPs play a crucial role in integrating and implementing Station Emergency Response Plans (SERP) in alignment with airline and GSP protocols. Our training equips you to develop, train, and test AEP/SERP according to industry standards and regulations, catering to both airport operators and GSPs. To enhance preparedness, we've developed an Aviation Emergency Response Simulation tool. It offers a realistic environment for managers to practice crisis management, considering factors like time pressure, resource accessibility, and prioritizing support for all affected parties. This simulation ensures that crisis management experts are well-prepared, experienced, and adaptable, crucial for effective aviation safety and crisis management.
Course code: TAPP-12
Are you looking for an awareness course on airport emergency response? Check out the IATA - Airport Emergency Response Awareness e-learning course.
To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.
Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.
On completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.
Learn to perform ramp handling services according to industry standards. Gain confidence in your ability to achieve safety while optimizing your station’s On-Time Performance (OTP).
Learn how to apply security measures in response to dynamic security demands.