Some of these topics are also explored in the following virtual classroom course:

Did you know that in the past 5 years, 291 participants from 50 countries have taken this course with IATA?

About

Airport Operators must be able to cope with an emergency occurring at the airport or in its vicinity and to minimize the impact. They play a leading role in the effeteness of the experts’ team and the Airport Community to respond. Knowledgeable and skilled personnel must ensure prompt and competent response, based on the Airport Emergency Response Plan (ERP), previously coordinated with potentially involved agencies and stakeholders. This course gives you managerial and technical skills to take on an expert role in an airport emergency response. Ground Services Providers (GSPs) play an important role integrating and implementing Airlines’ ERP with the local. You will learn to develop, train and test an ERP according to industry practice and regulatory requirements, bringing together airport operators, aircraft operators, GSP and state authorities.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TAPP-12

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Student performance will be based on an assessment

Prerequisites

• Participants should have prior knowledge of airport operations or completion of Airport Emergency Response Awareness - eLearning
• Recommended level is Intermediate and Advanced
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• To attend a class scheduled at one of our training centers: Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

What you will learn

On completion of this course you will be able to:

• Recognize the ICAO's Standards and Recommended Practices for emergency planning at airports
• Meet the legal responsibility to manage emergencies at an airport
• Coordinate a response plan among the airfield and ground service departments, as well as various outside agencies
• Develop table top and full scale emergency drills
• Evaluate crisis management systems at aerodromes and identify required improvements

Course content

• Regulatory requirements
• Basics of aviation emergency management
• Roles and responsibilities of Airports and GSP
• Emergency response leadership skills
• Tasks – actions – workplaces
• Notification – alarm – alarm plans
• Special assistance team / humanitarian response
• Communication during crisis
• The ‘Toolbox’ of responsible staff
• Drafting a plan
• Training and exercises
• Business continuity

Activities

• Exercises
• Case studies

These regulatory publications are referenced in the course:

• Airport Services Manual, Part 7, Airport Emergency Planning, ICAO
• Annex 14, Chapter 9, ICAO
• Advisory Circular 150/5200-31C, FAA

Who should attend

This course is recommended for:

• Emergency Response Planning Managers
• Operations Managers of Airport Operators
• Station Managers and Duty Officers
• State authorities involved in airport emergency response planning

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.