Leadership & Management Training Program Diploma (self-study)

About the diploma

10 Harvard ManagerMentor® modules

IATA Leadership & Management Training Program aviation training course

A self-study option for world-class leadership and management training

Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA Self-study course, chosen from the Elective course list found under the "Requirements and Registration" tab, with 10 Harvard ManageMentor® (HMM) modules.

Harvard ManageMentor® (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.

Download the Outline

Diploma code: DIPL-40

What you will learn

Aviation and travel industry training through IATA

IATA self-study courses require between 40 and 120 hours of study to be completed within 12 months from the purchase date (enrollment validity), depending on the course. After the enrollment validity expires, you will not have access to the course content and will not be able to take the exam. You will be granted two free attempts to pass a final exam within the enrollment period.

Management skills through HMM modules:

Each HMM® self-study module requires approximately 2-4 hours of study. Access to the HMM® platform is valid for 6 months (enrollment validity) from the date access is created, with exams administered online.

Who should attend

  • Anyone wishing to pursue a management career in the air transport or travel and tourism industry
  • Anyone wishing to upgrade their leadership and management skills

Additional information

A certificate of completion will be available for download once the completion criteria are met.

To claim your Leadership & Management Diploma, you must successfully complete both the eligible IATA course and the minimum 10 HMM® modules. You may study as many additional HMM® modules as you wish.

Registration

To earn the Leadership & Management Diploma, select one IATA Self-study course from the list of Electives below, which includes access to 18 modules on the HMM© platform.

To complete the diploma you will be required to complete 10 HMM© modules of your choice.

Leading Yourself

  • Career Management
  • Ethics at Work

Leading Others

  • Coaching
  • Diversity
  • Feedback Essentials
  • Global Collaboration
  • Leading People
  • Performance Appraisal
  • Retaining Employees
  • Team Creation
  • Team Management

Leading the Business

  • Budgeting
  • Business Plan Development
  • Customer Focus
  • Decision Making
  • Innovation and Creativity
  • Process Improvement
  • Strategic Thinking

To receive the diploma candidates must complete

  • 1 Elective courses

Elective courses

Air Cargo Advanced Marketing for the Leadership & Management Training Program (partner-taught or self-study)

Review cargo rates and charges, construction and combination rates, and completing air waybills with IATA and Harvard ManageMentor leading to the Diploma in Leadership & Management.

  • English

Airline Cabin Crew Training for the Leadership & Management Training Program (partner-taught or self-study)

Take this first step to becoming an airline cabin crew member while developing your people and business management skills.

  • English

Airline Customer Service for the Leadership & Management Training Program (partner-taught or self-study)

Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.

  • English

Airline Marketing for the Leadership & Management Training Program (partner-taught or self-study)

Stay ahead of the competition by understanding and applying sound marketing principles.

  • English

Airline Revenue Management for the Leadership & Management Training Program (partner-taught or self-study)

Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.

  • English

Airport Operations Fundamentals for the Leadership & Management Training Program (partner-taught or self-study)

Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed

  • English

Airport Ramp Services for the Leadership & Management Training Program with IGOM (partner-taught or self-study)

Improve your understanding of ground service tasks and procedures, including safety and security measures.

  • English

Air Transport Fundamentals for the Leadership & Management Training Program (partner-taught or self-study)

Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.

  • English

Aviation Safety Fundamentals for the Leadership & Management Training Program (partner-taught or self-study)

Providing you with a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.

  • English

Aviation Security Awareness for the Leadership & Management Training Program (partner-taught or self-study)

This course introduces you to the security measures and regulations you need to know to work responsibly in the industry.

  • English

Cargo Introductory course for the Leadership & Management Training Program (partner-taught or self-study)

Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.

  • English

Dangerous Goods Regulations (DGR) Category 3 for the Leadership & Management Training Program (partner-taught or self-study)

This course fulfills ICAO and IATA training requirements and qualifies you to handle and process dangerous goods for carriage of by air for a 24-month period.

  • English

Foundation in Travel and Tourism with Amadeus for the Leadership & Management Training Program (partner-taught or self-study)

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English

Foundation in Travel and Tourism with Galileo for the Leadership & Management Training Program (partner-taught or self-study)

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English

Foundation in Travel and Tourism with Sabre for the Leadership & Management Training Program (partner-taught or self-study)

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English

Ground Operations Management with AHM for the Leadership & Management Training Program (partner-taught or self-study)

Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.

  • English

Introduction to the Airline Industry in a Changing World for the Leadership & Management Training Program (partner-taught or self-study)

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

  • English

Managing the Travel Business for the Leadership & Management Diploma (partner-taught or self-study)

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

  • English

Passenger Ground Services for the Leadership & Management Training Program (partner-taught or self-study)

Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.

  • English

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