A self-study option for world-class leadership and management training
Enhance your critical business knowledge and skills through this highly-acclaimed training program that combines one IATA Self-study course, chosen from the Elective course list found under the "Requirements and Registration" tab, with 10 Harvard ManageMentor® (HMM) modules.
Harvard ManageMentor® (HMM) is the premier on-demand learning and performance support resource for leadership and management skills development. Fueled by the latest in thinking and proven practices from Harvard Business Publishing's world-class experts, this training program delivers critical leadership and management skills when you need them most. HMM includes 18 modules that incorporate state-of-the-art, media-rich content spanning a full scope of essential management topics, enhancing aviation and travel industry professional training.
Diploma code: DIPL-40
IATA self-study courses require between 40 and 120 hours of study to be completed within 12 months from the purchase date (enrollment validity), depending on the course. After the enrollment validity expires, you will not have access to the course content and will not be able to take the exam. You will be granted two free attempts to pass a final exam within the enrollment period.
Management skills through HMM modules:
Each HMM® self-study module requires approximately 2-4 hours of study. Access to the HMM® platform is valid for 6 months (enrollment validity) from the date access is created, with exams administered online.
A certificate of completion will be available for download once the completion criteria are met.
To claim your Leadership & Management Diploma, you must successfully complete both the eligible IATA course and the minimum 10 HMM® modules. You may study as many additional HMM® modules as you wish.
To earn the Leadership & Management Diploma, select one IATA Self-study course from the list of Electives below, which includes access to 18 modules on the HMM© platform.
To complete the diploma you will be required to complete 10 HMM© modules of your choice.
Partner-taught or self-study
Providing advanced knowledge how to make markets respond and ensuring companies profit as well as how to differentiate with service innovations.
Partner-taught or self-study
Take this first step to becoming an airline cabin crew member while developing your people and business management skills.
Partner-taught or self-study
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Partner-taught or self-study
Stay ahead of the competition by understanding and applying sound marketing principles.
Partner-taught or self-study
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Partner-taught or self-study
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed
Partner-taught or self-study
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Partner-taught or self-study
Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.
Partner-taught or self-study
Providing you with a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.
Partner-taught or self-study
This course introduces you to the security measures and regulations you need to know to work responsibly in the industry.
Partner-taught or self-study
Learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more.
Partner-taught or self-study
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
Partner-taught or self-study
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
Partner-taught or self-study
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
Partner-taught or self-study
Learn how to supervise an airline station in a self-handled or out-sourced environment. Study the latest trends in passenger and baggage handling.
Partner-taught or self-study
Start with the essentials. Learn everything you need to know to launch a career in the airline industry.
Partner-taught or self-study
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
Partner-taught or self-study
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Partner-taught or self-study
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options
My Training Account
