Did you know that in the past 3 years, 196 participants from 26 countries have taken this course with IATA?
IATA’s Airline Business Diversification: Generating Ancillary Revenues course will assist you to navigate many emerging industry disruptions and changes with new commercial opportunities and challenges in aviation. You will deepen your understanding on the impact of new technologies, evolving customer profile and preferences, as well as increasing competition and new business models in travel. You will learn how leading airlines are responding by focusing on improving their digital and analytical capabilities to shift towards an “a la carte” product offering. The course also provides the rationale and possible blueprint for this shift towards more customer centricity to maximize the share of the trip-related spending by their customers.
Course code: TALG-82-VC
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We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Upon completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Are you looking for a career in Revenue Management?
Gain the skills to anticipate, respond, and adapt to the demands of a changing industry.
Designed for operations and other non-commercial professionals in the aviation industry. It focuses on building awareness and skills for understanding how and why airlines make commercial decisions and how such decisions impact operational quality and performance of an airline.
Achieve commercial objectives and stay competitive. Learn to gain market share, increase product awareness, and sustain growth.