People are the backbone of commercial aviation, and people management is crucial for ensuring business performance. With this course, you will gain the knowledge needed to bring out the best in the people you manage. You will have the opportunity to assess your strengths and development areas, to make you better at communicating and giving feedback, motivating the varying personalities in your team, and managing change.
This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.
Course code: TAPH-26
This class is offered in cooperation with Turkish Airlines Aviation Academy. The regional price applies to residents of Turkey.
For information and to register, please contact:
Turkish Airlines Aviation Academy
Ataturk Airport; Gate B 34149 Yesilkoy
Phone: +90 (212) 463 63 63 - 12360 - 14257 - 13101
Benefit from the Early Bird discount of 20% if you register 3 months prior to the course start date or USD100 if you register 3 weeks prior to the course start date.
The IATA Training Center in Miami is ACCET Accredited
To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.
The IATA Training Center in Montreal is ACCET Accredited
The Canadian authorities have announced that starting March 15, 2016, visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Find out here.
To apply simply click here (a CAD 7 fee applies) for your upcoming trip.
Please note that travelers or arrangers are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price.
These regional discounts will be applied in addition to any qualifying early bird promotion.
As per the detailed procedure on our tax page, non-canadian residents do not pay sales taxes if they advise us prior to their purchase.
Upon completing this course you will have the skills to:
This course is recommended for:
An IATA Certificate of Completion is provided to participants obtaining a grade of 70% or higher.
Comprehensive diploma for people management, from selection to performance management, for measurable human performance improvement in the workplace.
Learn the skills to manage airline operations, ground operations, and to implement emergency response programs.
Develop and implement efficient operational solutions, while simultaneously ensuring the strategic renewal of your organization.
Learn how to be a leader in air traffic services management.
For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.