My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 663 courses and diplomas
Virtual classroom
Design a Sustainability Strategy - Intermediate
This course focuses on designing a sustainability strategy for your company by providing an overview of how you design a sustainability strategy but with more in-depth information on some elements.
Classroom
Design a Sustainability Strategy - Intermediate
This course focuses on designing a sustainability strategy for your company by providing an overview of how you design a sustainability strategy but with more in-depth information on some elements.
E-LEARNING
Destination Geography
Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
E-LEARNING
DG Compass for Acceptance Personnel (Simulation DCU)
3-D simulation, giving you the experience to perform the acceptance procedure in a realistic shipment scenario with the documentation and full acceptance checklist.
Classroom
Digital Identity and Biometrics Fundamentals
Learn about the main models, forms and features of digitalidentity and biometrics that are essential for implementing Digital Identityand biometric solutions in passenger facilitation
E-LEARNING
Distribution and Airline Retailing with NDC
Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.
E-LEARNING
Diversity and Inclusion
Understand the importance of diversity and inclusion and the economic and intangible benefits of an inclusive corporate culture
Virtual classroom
Document Control Systems
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
Classroom
Document Control Systems
This hands-on course gives you a test environment to build your own document control procedures, including: process mapping, referencing and amendments.
E-LEARNING
E-commerce in the Travel Industry
In-depth know-how of e-commerce tools, cost-effective strategies to increase traffic to your website, and grow your customer base
Classroom
Effective Communication Skills
Improve your communication and presentation skills in a multicultural environment.
- Français
- English
- Español
Virtual classroom
Effective Communication Skills
Improve your understanding of cross-cultural differences and explore different methods of communication.
Classroom
Emergency Planning and Response for Airlines with ERP Simulation
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.
Virtual classroom
Emergency Planning and Response for Airlines
Learn about the design, implementation and optimization of an Emergency Response Plan (ERP) according to industry practice and regulatory requirements.
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Virtual classroom
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Virtual classroom
Enterprise Risk Management for Aviation
Lead your organization in the transition from operational safety risk assessment to a fully integrated risk management using Integrated Risk Management (IRM) methodology.
Classroom
Enterprise Risk Management for Aviation
Learn about the IATA IRM methodology and obtain the tools to implement a risk management process within your organization – from corporate risks to operational-related risks.
Classroom
Environment and Sustainability - University of St Gallen
Learn how airlines and airports are trying to reduce and minimize their environmental impact, as well as their plans for continued future improvement.
Virtual classroom
Environmental Management System - Advanced
Learn how to develop risk mitigation plans and design compliance strategies.
Classroom
Environmental Management System - Advanced
Learn how to develop risk mitigation plans and design compliance strategies.
Classroom
Environmental Management Systems
Learn how to design and develop an aviation-specific management system that drives environmental performance
