My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 670 courses and diplomas
Classroom
Airline Cost-efficiency Practices & Value-add Strategies - University of St Gallen
Learn how to continuously improve your airline by containing specific airline costs by reviewing a number of airline strategic cost-cutting plans and incorporating necessary mechanisms and procedures to maintain a viable cost reduction program.
Self-study
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Self-study
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
E-LEARNING
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Virtual classroom
Airline Customer Service Strategy and Management
Classroom
Airline Distribution Strategies and e-Commerce
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Financial Management
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Classroom
Airline Financial Management
Identify key elements in analyzing the financial performance of your airline.
Classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology
Virtual classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
Virtual classroom
Airline Leading Practices and Cost Reduction Strategies
learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.
Classroom
Airline Leading Practices and Cost Reduction Strategies
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
- Español
- English
Diploma
Airline Management Diploma
Master airline management with the IATA Airline Management Diploma. Gain strategic skills, hands-on simulation experience, and expertise in operations, planning, and decision-making for a dynamic aviation career.
Self-study
Airline Marketing
Stay ahead of the competition by understanding and applying sound marketing principles.
Classroom
Airline Marketing
Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels.
Self-study
Airline Marketing for the Leadership & Management Training Program
Stay ahead of the competition by understanding and applying sound marketing principles.
Diploma
Airline Operations Diploma
Become a leader in airline and ground operations with the IATA Airline Operations Diploma. Gain expertise in flight operations, emergency response, and contract management through hands-on training and simulation.
Diploma
Airline Quality Management Diploma
Master Quality Management in airlines with the IATA Diploma in Airline Quality Management. Learn to design, implement, and audit effective QMS to ensure compliance and drive continuous improvement.
Self-study
Airline Revenue Management
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Self-study
Airline Revenue Management for the Leadership & Management Training Program
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Virtual classroom
Airline Safety Investigation
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards
Classroom
Airline Safety Investigation
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards
Diploma
Airline Sales Maximization Diploma
Boost airline revenue with the IATA Diploma in Airline Sales Maximization. Learn advanced sales strategies, e-commerce, customer segmentation, and effective distribution to maximize commercial KPIs.
Virtual classroom
Airline Sales Skills
Deliver improved airline sales performance by actively exploring new opportunities and maximizing current performance.
