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Cultivating airline business executives
Develop competencies in all areas of airline commercial value creation to build a resilient airline industry

The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.

IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 147 courses and diplomas

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention

Advanced, in-depth knowledge of Frequent Flyer Programs (FFPs), Customer Experience, Loyalty Management strategies, Fraud Management, skills, development tools and latest trends

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General Aviation Management Diploma

Advance your aviation career with the IATA General Aviation Management Diploma. Gain practical and strategic management skills without interrupting your professional journey.

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Ground Operations Diploma

Advance your career in ground handling with the IATA Ground Operations Diploma. Gain practical skills in managing airside and landside operations, station performance, safety, and service quality.

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Human Resources Management

Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.

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Human Resources Management Diploma

Maximize your team’s potential with this people management diploma. Learn practical skills from aviation experts to improve performance and advance your management career.

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Instructional Design

Systematically design, develop, implement, and evaluate training using an instructional design model.

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Instructional Design

Systematically design, develop, implement, and evaluate training using an instructional design model.

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Instructional Techniques

This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course.

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VirtualClassroom.svg Virtual classroom

Instructional Techniques

This virtual course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course.