My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 147 courses and diplomas
Virtual classroom
Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention
Advanced, in-depth knowledge of Frequent Flyer Programs (FFPs), Customer Experience, Loyalty Management strategies, Fraud Management, skills, development tools and latest trends
Diploma
General Aviation Management Diploma
Advance your aviation career with the IATA General Aviation Management Diploma. Gain practical and strategic management skills without interrupting your professional journey.
Diploma
Ground Operations Diploma
Advance your career in ground handling with the IATA Ground Operations Diploma. Gain practical skills in managing airside and landside operations, station performance, safety, and service quality.
Classroom
Human Resources Management
Transform the human resources function to be an essential and effective partner in developing and executing your organizational strategy.
Diploma
Human Resources Management Diploma
Maximize your team’s potential with this people management diploma. Learn practical skills from aviation experts to improve performance and advance your management career.
Virtual classroom
Instructional Design
Systematically design, develop, implement, and evaluate training using an instructional design model.
Classroom
Instructional Design
Systematically design, develop, implement, and evaluate training using an instructional design model.
Classroom
Instructional Techniques
This course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course.
- Español
- English
- Français
Virtual classroom
Instructional Techniques
This virtual course will develop your knowledge, attitudes, and skills required to effectively develop, conduct and evaluate a course.
