The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 68 courses and diplomas
Security Risk and Crisis Management (LIVE virtual classroom)
Address the security vulnerabilities in your organization and handle the aftermath of a crisis and to learn how to minimize risk by reviewing current threats to the aviation industry.
Security Risk and Crisis Management (classroom)
Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.
SGHA-SLA and Effective Negotiation Behaviors (classroom)
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
SGHA and SLA Essentials (LIVE virtual classroom)
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Tax Planning and Compliance for International Airline Professionals (LIVE virtual classroom)
This course offers you the combined topics and knowledge of IATA’s courses on indirect tax, direct tax, and the tax treatment of flight and cabin crew members.
Tax Planning and Compliance for International Airline Professionals (classroom)
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members.
Train the Trainer (classroom)
Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.
- English
- Español
- Français
Train the Trainer (LIVE virtual classroom)
Build on your existing instructional skills, giving you opportunities to evaluate and improve the way you design, conduct, and evaluate a training event
- English
- Español
- Français