My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 138 courses and diplomas
Virtual classroom
Change Management with Interactive Simulation - University of St Gallen
Using a change management simulation, learn through serious play, how to effectively lead and manage important organizational changes through proven methodology and experiential exercises
Diploma
Civil Aviation Management Diploma
Strengthen your civil aviation management skills with strategies aligned to the latest industry trends and evolving market demands.
Diploma
Commercial Management in Aviation Diploma
Designed for operations and other non-commercial professionals in the aviation industry. It focuses on th building awareness and skills for understanding how and why airlines make commercial decisions and how such decisions impact operational quality and performance of an airline.
Classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Classroom
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
E-LEARNING
Data Science: Set Your Project up for Success
How to evaluate your business questions and determine, which analytical approach would be correct for your specific use case
Virtual classroom
Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships
Learn the skills and common practices in the air transport industry that will enable you to build, analyse and implement effective cooperative strategies
Classroom
Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry.
