My Training Account
IATA's ground operations training aims to create efficiency on the ground through management and operational courses. Taught by industry experts, our courses focus on best practices within the complex operational environment in modern airports, preparing you to increase on-time performance in your ground station.
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Found 58 courses and diplomas
Classroom
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Virtual classroom
A-CDM in Airport and Ground Operations
Learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations
Classroom
Aircraft De-icing Operations Management
Understand aircraft de-icing standards and procedures as required by regulators, airlines, de-icing service providers and airport authorities.
E-LEARNING
Aircraft Marshalling and Ramp Hand Signals
Learn the fixed wing aircraft marshalling and ramp hand signals based on the IATA Standards in the AHM and IATA IGOM
Classroom
Aircraft Recovery
Identify potential issues in aircraft recovery when removing immobilized or disabled aircraft in a timely manner.
Classroom
Aircraft Turnaround Coordination and Loading Supervision
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.
Virtual classroom
Aircraft Turnaround Coordination and Loading Supervision
Learn the essential technical procedures for aircraft handling and loading to optimize the use of ground service equipment and manpower.
Classroom
Aircraft Weight and Balance
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
E-LEARNING
Airport Emergency Response Awareness
As a member of the “airport community” understand the main components of an Emergency Response and illustrates how its challenges can be coped with
Self-study
Airport Ramp Services for the Leadership & Management Training Program with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Self-study
Airport Ramp Services with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Virtual classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
Classroom
Airside Safety Management & Compliance
This course will demonstrate how to align with the latest regulations and best practices, providing detailed explanations on the role of airside safety in the Safety Management System (SMS).
Virtual classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
E-LEARNING
Basic Airside Safety
An interactive, flexible and cost-effective way to learn about implementing best practices in airside safety.
Virtual classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Emergency Planning and Response for Airports and GSPs with ERP Simulation
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
